What are the responsibilities and job description for the Front Desk position at Taku sushi bar?
Job Summary
We are seeking a dedicated and friendly Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Responsibilities
- Greet guests warmly and assist with check-in and check-out procedures.
- Manage phone systems to handle incoming calls, inquiries, and reservations.
- Maintain accurate records by filing documents and updating guest information in the system.
- Perform data entry tasks with precision, ensuring all information is up-to-date.
- Provide administrative support as needed, acting as a personal assistant to management when required.
- Utilize Google Suite and other office software to manage schedules, communications, and reports.
- Address guest concerns promptly and professionally, ensuring a high level of satisfaction.
- Collaborate with other departments to ensure seamless operations and guest experiences.
Requirements
- Proven experience as a Front Desk Agent or similar role is preferred but not mandatory.
- Strong organizational skills with the ability to prioritize tasks effectively.
- Proficiency in computer literacy, including familiarity with office software such as Google Suite.
- Excellent communication skills, both verbal and written.
- Ability to handle multiple phone lines and maintain professionalism under pressure.
- Attention to detail with strong data entry skills.
- A positive attitude and a commitment to providing outstanding customer service.
Join our team as a Front Desk Agent where your contributions will be valued, and your career can flourish in a supportive environment!
Job Types: Full-time, Part-time
Pay: $16.00 - $18.58 per hour
Expected hours: 15 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
Ability to Commute:
- Beverly, MA 01915 (Required)
Ability to Relocate:
- Beverly, MA 01915: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $19
