Manager - Network Operations

TalEx is partnering with a top client to identify a Senior Manager of Network Operations, this is a direct hire position located in Reston, Virginia.  This role falls within our client's Cloud Services management team, which is responsible for the architecture, engineering, vendor management, and operations of the network infrastructure for 30 legacy data centers and public cloud infrastructure. These data centers support 15,000 images, 14 petabytes of storage, over 400 network devices, and thousands of clients throughout the world. While our client has many data centers with diverse architectures and equipment, our core networks are principally built on Brocade converged switches and routers, Citrix load balancers, and Cisco firewalls. 


Specific responsibilities will include:

• Working with our Chief Architect and our vendor, contributing to, reviewing, and approving new and improved network architectures across our enterprise
• Overseeing our vendor’s day-to-day operations to ensure that operations are proceeding as planned
• Constantly evaluating our current network architecture to keep up with industry advancements and proposing and building business cases for changes where increased reliability, cost effectiveness, or performance can be achieved
• Handling our network budget and spend including local and wide area network connectivity, as well as network and network security devices
• Developing, riving, and reporting on the key performance metrics of the operations
• Communicating risks, outages, and changes that may affect the uptime of our clients to both peers and leadership within the Cloud Services team
• Ensuring that the infrastructure’s operating procedures meet or exceed current standards
• Participating in the development and evolution of our IT service management program, ensuring consistent and predictable service outcomes

  
The Candidate:

• Has 7 years of experience in a large-scale operational role
• Has experience directing the operations of a managed service provider
• Has hands-on experience with the business and technical considerations of managing large-scale enterprise networks
• Has experience implementing network, storage, and systems management tools
• Is a strong collaborator with excellent attention to detail
• Is process-oriented with strong organization and project management skills
• Can identify, prioritize, and escalate issues as needed
• Has experience with CI/CD, Cloud Computing
• Is proficient with NAS and other storage technologies
• Has experience with various flavors of OS and virtualization technologies
• Has experience with Network Security including DDoS mitigation
• Has a bachelor’s degree in a related field or equivalent work experience
• Experience with management SNMP monitoring systems is a plus
• Experience with Chef and/or Puppet or Ansible, Docker, and Mesos is preferred
• Strong ability to select, develop, mentor, discipline, and reward employees is beneficial
• Solid analytical and problem-solving skills is desired
• Interpersonal and presentation skills for interacting with team members and clients is a plus
• Ability to champion and handle change at an organizational level is beneficial
• Industry certifications (e.g. CCNA/CCNP, ITIL) are preferred
• Industry Architecture and Design: current understanding of the state of system, storage & network major players, and quality between vendors is desired