Demo

Application support analyst - EQD desk

Talan
New York, NY Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 4/16/2025

Job Description

The candidate will perform Application Production Support activities as part of the EQD eTrading application support team . This role combines providing real-time support for Equity Derivatives eTrading systems with contributing to broader strategic initiatives. The candidate will play a critical role in ensuring system stability, monitoring application performance, and facilitating smooth interactions between IT and the Equity Derivatives business (traders and sales).

Role and responsibilities

Front office Application Support

Provide proactive and reactive production support for Equity Derivatives applications.

  • Manage and resolve incidents in real time, ensuring minimal disruption to trading activities.
  • Partner with development and product teams to address system issues and implement improvements.

Incident and Problem Management

Rapidly identify, troubleshoot, and resolve production issues.

  • Conduct root cause analysis and implement preventative measures to avoid recurrence.
  • Maintain incident logs and provide detailed reports for management.
  • Monitoring and Maintenance

    Develop and enhance monitoring tools to ensure optimal system performance.

  • Perform regular system checks and scheduled maintenance activities.
  • Proactively identify performance bottlenecks and coordinate with relevant teams to address them.
  • Business Liaison and Proximity Support

    Act as the technical interface for traders and business users in Equity Derivatives.

  • Provide clear communication and training on system functionalities.
  • Understand and adapt to business needs, ensuring systems align with user requirements.
  • Knowledge Management and Documentation

    Maintain detailed documentation for production environments, processes, and troubleshooting procedures.

  • Share knowledge and best practices within the global application support team.
  • As a member of our team, you will have the opportunity to work on cutting-edge technology and collaborate with a dynamic group of professionals who are dedicated to excellence. You will have the chance to contribute to the development of  our Finance engineering team  and grow your career in a stimulating environment

    Qualifications

    Key Skills and Qualifications :

  • Bachelor’s degree in Computer Science, Engineering, Finance, or Quantitative Finance.
  • Minimum 4 years of experience in front office application production support to the business on a trading desk.
  • Technical proficiency in FIX protocol, SQL, Linux and scripting.
  • Strong understanding of equities markets , trading systems, and Order Management Systems (OMS).
  • Excellent analytical and problem-solving skills, with the ability to work under pressure.
  • Clear verbal and written communication skills, with a focus on documentation.
  • Proven ability to manage and resolve risks and issues affecting production and end-users.
  • Additional Attributes :

  • Strong organizational skills and ability to prioritize effectively.
  • A proactive approach to system monitoring and improvement.
  • Familiarity with global team collaboration and project leadership.
  • Company’s Benefits

    At Talan, we invest in our employees' well-being and empower them with benefits, including :

  • The salary range for this role is US$95,000 - US$130,000. Working on C2C is possible too.
  • 401(k) retirement plan with company matching
  • 15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
  • 8 paid holidays 5 sick days 2 personal days per year
  • Company health, dental, and vision insurance plans FSA
  • Voluntary STD and LTD
  • Commuter / transit benefits
  • All your information will be kept confidential according to EEO guidelines.

    Salary : $95,000 - $130,000

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Application support analyst - EQD desk?

    Sign up to receive alerts about other jobs on the Application support analyst - EQD desk career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $66,157 - $90,051
    Income Estimation: 
    $82,230 - $118,841
    Income Estimation: 
    $136,714 - $171,621
    Income Estimation: 
    $66,195 - $86,448
    Income Estimation: 
    $153,752 - $200,235
    Income Estimation: 
    $63,877 - $80,867
    Income Estimation: 
    $72,545 - $94,693
    Income Estimation: 
    $83,086 - $106,052
    Income Estimation: 
    $83,086 - $106,052
    Income Estimation: 
    $83,298 - $131,726
    Income Estimation: 
    $101,020 - $131,637
    Income Estimation: 
    $101,020 - $131,637
    Income Estimation: 
    $95,435 - $126,957
    Income Estimation: 
    $130,171 - $173,458
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Talan

    Talan
    Hired Organization Address New York, NY Full Time
    Company Description Talan is an international consulting and technology expertise group that accelerates its clients' tr...
    Talan
    Hired Organization Address Dallas, TX Full Time
    Job Description Considering applying for this job Do not delay, scroll down and make your application as soon as possibl...
    Talan
    Hired Organization Address Houston, TX Full Time
    Talan is an international consulting group in innovation and transformation through technology. For 20 years, Talan has ...
    Talan
    Hired Organization Address Dallas, TX Full Time
    Job Description We are seeking a talented Software Engineer to join our team and work on IT projects. The ideal candidat...

    Not the job you're looking for? Here are some other Application support analyst - EQD desk jobs in the New York, NY area that may be a better fit.

    Sr Business Intelligence Analyst

    The Trade Desk, New York, NY

    Asite Application Support Analyst

    TCA Consulting Group, Inc., New York, NY

    AI Assistant is available now!

    Feel free to start your new journey!