What are the responsibilities and job description for the Sr. ServiceNow Developer position at Talascend?
Talascend is currently seeking a Sr. ServiceNow Developer for a long-term contract-to-direct opportunity with our client based in the Washington, DC metro.
Qualified candidates may reside anywhere in the USA, but must be willing to work standard business hours EST. U.S. Citizens only.
OVERVIEW :
The Sr. ServiceNow Developer will lead continuous improvement initiatives for an enterprise ServiceNow implementation. This role involves designing, developing, and maintaining solutions across multiple ServiceNow modules, with a focus on Customer Service Management (CSM). Successful candidates will demonstrate strong technical leadership and the ability to collaborate in a diverse, matrixed environment.
PRIMARY RESPONSIBILITIES :
- Lead the design, development, and implementation of ServiceNow solutions, including ITSM, ITOM, ITAM, CMDB, HAM, and CSM modules.
- Provide technical guidance to team members and lead development reviews.
- Collaborate with clients and stakeholders to gather and document business and system requirements.
- Create use cases, develop testing procedures, and ensure functionality and debugging are completed before production deployment.
- Participate in Agile ceremonies and update development progress in ServiceNow.
- Develop implementation plans, system architecture, and standard operating procedures for deployments.
- Prepare project status reports and maintain project documentation.
POSITION REQUIREMENTS :
Salary : $75
