What are the responsibilities and job description for the Customer Supply Specialist position at Talent 101?
Explore Your Career Possibilities: At Talent101 we take ownership of our customer's direct hire and contract needs and provide them with the brightest talent that are on top of their game and can make a direct impact on our customer's business.
Talent 101 is looking for a Customer Supply Specialist with the following role and responsibilities in Austin, TX or Chandler, AZ
Responsibilities:
• Manage Client relationship through providing daily operational support via telephone and e-mail
• Act as one contact to the Client, communicating all relevant information and ensuring customer satisfaction
• Responsible from receiving and processing of customer’s orders until final delivery
• Proactively monitor backlog of orders using different tools and reports, and work to avoid escalations
• Ensure structured and high quality communication related to issues affecting the order backlog & deal with all written or verbal requests from the Clients
• Uses own judgment to escalate issues at the right time and to the correct owner
• Ensures that policies, legal regulations and audit requirements are met and maintained
• Manage Client relationship through providing daily operational support via telephone and e-mail
• Act as one contact to the Client, communicating all relevant information and ensuring customer satisfaction
• Responsible from receiving and processing of customer’s orders until final delivery
• Proactively monitor backlog of orders using different tools and reports, and work to avoid escalations
• Ensure structured and high quality communication related to issues affecting the order backlog & deal with all written or verbal requests from the Clients
• Uses own judgment to escalate issues at the right time and to the correct owner
Requirements:
• Professional qualifications in the fields of: international relations, order management, supply chain, logistics
• Computer skills, MS Office package required
• Relevant experience in a similar role would definitely be a plus
• Advanced English language skills, both written and spoken
• German will represent a big advantage
Talent101 pays referral fees.
Applicants must be at least 18 years or older, must be willing to take a drug test and background check as part of the selection process and must have legal authorization to work in the United States.
For more information regarding Talent101 please visit our website www.talent-101.com. We provide an open door policy; please feel free to follow up by email info@talent-101.com or by phone 972 503 2101 and ask for a Talent Manager to assist you.
Talent101 does not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other proscribed category set forth in federal or state regulations.
