Part-Time Small Appliance Sales Representative

Sales Associate -Small Appliances   Summary:    Result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up to date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.    Duties and Responsibilities:  Ensure high levels of customer satisfaction through excellent sales service  Assess customer needs and provide assistance and information on product features  Welcome customers to the store and answer their queries  Follow and achieve department’s sales goals on a monthly, quarterly, and yearly basis  “Go the extra mile” to drive sales  Maintain in-stock and presentable condition assigned areas  Actively seek out customers in store  Remain knowledgeable on products offered and discuss available options  Process POS (point of sale) purchases  Cross sell products  Handle returns of merchandise  Team up with co-workers to ensure proper customer service  Build productive trust relationships with customers  Comply with inventory control procedures  Suggest ways to improve sales (e.g., planning marketing activities, changing the store’s design)    Required Education, Experience, and Certifications:   High school degree: BS degree in Marketing or related field would be a plus    Required Skills and Competencies:  Proven work experience as a Retail Sales associate, Sales representative, or similar role  Basic understanding of sales principles and customer service practices  Proficiency in English  Basic Math skills  Working knowledge of customer and market dynamics and requirements  Track record of over-achieving sales quota  Hands-on experience with POS transactions  Familiarity with inventory procedures  Solid communication and interpersonal skills  A friendly and energetic personality with customer service focus  Ability to perform under pressure and address complaints in a timely manner    The above statements are intended to describe the general nature and level of work performed by team members assigned to this classification. The statements are not intended to be an exhaustive list of all job duties performed by team members assigned to this classification.