What are the responsibilities and job description for the Client Care Coordinator position at Talent Connect Now?
Client Care Coordinator
Are you passionate about helping others and building meaningful relationships in your community? We are seeking a dedicated and compassionate Client Care Coordinator to support clients and caregivers in providing exceptional home care services.
About the Role
As a Client Care Coordinator, you will be the vital link between clients, families, caregivers, and healthcare professionals. This role combines relationship-building, scheduling, quality assurance, and marketing functions to ensure each client receives personalized, high-quality care.
Key Responsibilities
-
Client Assessment & Matching: Conduct assessments to understand client needs and preferences. Match clients with caregivers based on compatibility, skills, and availability.
-
Relationship Management: Serve as the primary contact for clients and families, ensuring satisfaction through clear communication, problem-solving, and ongoing support.
-
Scheduling & Coordination: Manage caregiver schedules, provide coverage during emergencies, and ensure seamless service delivery.
-
Quality Assurance: Monitor and evaluate care services through regular check-ins and feedback collection to uphold high service standards.
-
Documentation & Reporting: Maintain accurate records of care plans, client interactions, and communications to support compliance and care continuity.
-
Community Engagement & Marketing: Develop relationships with referral sources, implement local marketing initiatives, and represent the organization at events and networking opportunities.
What We’re Looking For
-
Strong interpersonal and communication skills
-
Marketing and networking experience preferred
-
Excellent organizational abilities and attention to detail
-
Empathy, compassion, and a genuine desire to support others
-
Previous caregiving or healthcare experience is a plus
Position Details
-
Job Type: Full-time - Temporary Assignment
-
Schedule: Monday–Friday, with occasional weekend availability as needed
-
Location: San Diego, CA (must be able to relocate prior to start date)
-
Work Setting: In-person
