What are the responsibilities and job description for the Loan Officer position at Talent Forward?
PLR Talent Forward provides HR and talent sourcing services to credit unions in North and South Carolina. We are pleased to partner with Brookland Federal Credit Union to help identify candidates for the role of Loan Officer.
About Brookland Federal Credit Union
Located in West Columbia, SC, Brookland FCU services all members and immediate family members of Brookland Baptist Church. Brookland FCU was founded in 1999, and for 25 years has existed solely to serve members' best interests. This focus on members instead of profits allows Brookland FCU to offer a full range of financial services specifically designed to meet members' needs and provide substantial savings.
The Loan Officer is responsible for reviewing, evaluating, and authorizing loans for credit union members while also serving as a visible ambassador of the credit union’s products and services within the field of membership.
What You’ll Do
After submitting your application, cover, and resume, our team will review your application to ensure you meet the qualifications. Selected candidates of interest will be contacted via email to schedule a phone or video interview.
About Brookland Federal Credit Union
Located in West Columbia, SC, Brookland FCU services all members and immediate family members of Brookland Baptist Church. Brookland FCU was founded in 1999, and for 25 years has existed solely to serve members' best interests. This focus on members instead of profits allows Brookland FCU to offer a full range of financial services specifically designed to meet members' needs and provide substantial savings.
The Loan Officer is responsible for reviewing, evaluating, and authorizing loans for credit union members while also serving as a visible ambassador of the credit union’s products and services within the field of membership.
What You’ll Do
- Collect and analyze data from members, such as assets, income, debts, and employment status.
- Advise members on loan options, terms, and the best financial solutions based on their needs.
- Analyze credit reports, income documentation, and financial histories to assess loan risk and determine eligibility.
- Make decisions on loan approvals or denials within established guidelines or recommend loans for further approval by management.
- Ensure all required loan documentation is complete and accurate, following credit union policies and regulatory guidelines.
- Monitor loan performance, including payment schedules and delinquencies, and work with members to address any issues.
- Maintain a strong knowledge of federal, state, and local lending laws and communicate them clearly to members.
- Build strong relationships with members by assessing their financial needs and offering personalized loan solutions.
- Identify potential risks and work to mitigate losses while ensuring responsible lending practices.
- Provide excellent customer service to ensure member satisfaction and retention.
- Ensure compliance with all credit union guidelines and regulatory requirements.
- Act as a key representative of the credit union to promote its loan products and member services within the field of membership, particularly within the Brookland Baptist Church community.
- Conduct outreach and presentations to prospective members and community partners to generate new membership and loan opportunities.
- Collaborate with internal teams to develop and implement strategies to grow the credit union’s loan portfolio.
- Attend events, participate in community functions, and represent the credit union in a professional and engaging manner.
- Identify opportunities to cross-sell products and services and educate members about the full range of offerings available.
- Consistently seek new ways to enhance the credit union’s visibility, relevance, and value in the community.
- A high school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
- One to two years of experience in lending, loan origination, or financial services.
- Strong working knowledge of credit union products, services, and loan procedures.
- A member-first mindset with a proven track record of excellent customer service.
- Strong interpersonal skills and confidence in presenting to groups or individuals.
- Ability to build relationships and engage effectively with members and community partners.
- Experience with analyzing credit reports, verifying income, and assessing risk.
- Familiarity with loan regulations and compliance requirements.
- Effective verbal and written communication skills.
- Initiative and drive to meet sales goals and contribute to the growth of the credit union.
- A professional and positive demeanor with a sincere commitment to serving others.
- Willingness to represent the credit union through outreach, presentations, and events.
- Medical, dental, and vision coverage
- Employer provided life insurance
- 401(k) retirement plan with employer match
- Paid Time Off
- Opportunity for professional development and career growth within the organization
After submitting your application, cover, and resume, our team will review your application to ensure you meet the qualifications. Selected candidates of interest will be contacted via email to schedule a phone or video interview.
