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EHR Application Support

Talent Groups
Boston, MA Full Time
POSTED ON 3/25/2025
AVAILABLE BEFORE 4/20/2025
  • Minimum 5 years of experience working in IT environments troubleshooting electronic case management and / or EHR system electronic health record, including customer support and testing.
  • Hands-on experience in managing escalated issues and dispute resolution of any components of a project with the ability to understand when to escalate issues to senior management.
  • Business Analysis, Systems Analyst, or other related experience is preferred.
  • Hands-on experience effectively using MS Office tools
  • Demonstrated ability to understand and resolve reported production support or customer service issues.
  • Ability to perform basic, straightforward configuration in systems to support customer requirements, based on published screen designs.

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