What are the responsibilities and job description for the Identity Management Administrator position at Talent Groups?
Hybrid Details: 2 days/week onsite
Duration: 7 months to start
Job Description:�
Position requires experience with PowerShell, M365 Cloud solutions, Microsoft Active Directory and Microsoft Exchange.�This position is heavily focused on�identity/permissions management and troubleshooting network access.�Selected candidate will be doing account builds, processing data access requests, managing tickets, supporting basic email problems, and managing group memberships.� Often this will require research and follow up with approvers before implementing requested changes.�
The resource in this role:�
Duration: 7 months to start
Job Description:�
Position requires experience with PowerShell, M365 Cloud solutions, Microsoft Active Directory and Microsoft Exchange.�This position is heavily focused on�identity/permissions management and troubleshooting network access.�Selected candidate will be doing account builds, processing data access requests, managing tickets, supporting basic email problems, and managing group memberships.� Often this will require research and follow up with approvers before implementing requested changes.�
The resource in this role:�
- Creates and maintains user identities; allocates enterprise licenses, administers secure user access to AD and Azure secured shared resources for Executive Branch agencies; ensures access is compliant with HIPPA, CJIS, PCI, FTI, FERPA, etc. requirements.
- Administers and troubleshoots secure user access to email resources and collaboration platforms for Executive Branch agencies; includes managing email accounts, distribution lists, and other shared mail resources; provides second-tier support.
- Works with and creates PowerShell scripts to provide efficiencies for and optimization of identity management processes.
- Provides file recovery with Volume Shadow Services and current file backup software. Provides guidance for user self-service of cloud file and email recovery.
- Develops, maintains, and follows, documentation related to MCS processes, procedures, and standards. Contributes ideas for process and workflow improvement.
- Monitors and analyzes Help Desk requests; performs initial triage, evaluation, second tier resolution, or transfers requests to a senior level technician as needed.
- Partners with technicians from other divisions and bureaus to provide support and solutions.
- Follows all established client and State policies, standards, and procedures.
