What are the responsibilities and job description for the Invoice Resolution Specialist position at Talent Groups?
Hybrid Details : Onsite 3 days / week
Duration : 6 months
Job Description
Job Profile Summary
In this role, you will manage invoices and payment discrepancies for open receipts, procurement of supplies, equipment, and services. You will manage credit holds and threat alerts from internal and external sources. You will investigate, analyze, and partner with appropriate departments to resolve issues.
- Responsibilities : Request and obtain documentation pertaining to the resolution of invoices, receiving and payment of goods using various methods.
- Serve as a resource in acquiring and analyzing information / documentation to expedite the 3-way match resolution and subsequent payment.
- Collaborate with Accounts Payable, Receiving and vendors to review corrections and determine course of action to expedite payments.
- Work with Accounts Payable and Procurement on required research to determine resolution for incorrect invoices. Provide payment details to vendor to ensure orders are released.
- Work with Contract Analyst, Price Management Team, and Contract Quality Value Analysis to confirm contractual pricing and pricing discrepancies as outlined per guidelines.
- Modify purchase orders as necessary based on research and direction of management team. Ensure all information is documented in the member ERP system and the Access Database to include root cause.
- Understand and maintain established departmental goals, objectives, policies, and procedures such as processing invoice discrepancies within established timelines, meeting customer service standards and following standard operating procedures.
- Qualifications : Relevant degree preferred.
- 2 or more years' relevant work experience required.
- Proficient Excel and analytical skills required.
- Knowledge of purchasing and invoice resolution preferred.
- Strong written and verbal communication skills.
