Network Support Technician

Role:

• Supports Fiber Construction Team who oversee multiple projects

• Responsible for any special reporting that may be required for the projects themselves to the customers and/or internal organizations

• Provide assistance entering jobs and updating jobs in CRM

• Responsible for helping the Fiber Construction team ensure that all identified milestones on the project are being followed up on and completed in a timely fashion in order to hit the project delivery timelines

• Miscellaneous projects/reports as requested

• Assist with access arrangements for major projects

• Prepare slide decks as needed for Senior Management meetings

• Responsible for the facilities day-to-day operations and administrative activities, such as mailing, supply inventory and purchasing, coordinating building/suite access, maintaining the office condition and arranging necessary repairs, event planning, providing general support to visitors and addressing employee inquiries regarding office management issues.

• Taking detailed notes during meetings and provide meeting minutes to the team.

• Keep an active log of off-site personnel entering remote locations

JOB KNOWLEDGE

• Primarily work in an office setting

• Physical demands may include walking and sitting

EXPERIENCE/EDUCATION

• 1-3 years of experience in an administrative or project management support role

• Strong computer skills

• In depth knowledge of Excel and PowerPoint

• Excel

• PowerPoint