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Remote // EMR Help Desk

Talent Groups
Minneapolis, MN Remote Contractor
POSTED ON 4/3/2025
AVAILABLE BEFORE 5/2/2025

Remote

EPIC EMR Help Desk

Contract


Job Description:

  • Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support
  • Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)
  • Experience writing knowledge base articles and tip sheets
  • Experience using ticketing systems (in this case ServiceNow experience is preferred)
  • Open to working an 8 am- 8pm CT shift

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