What are the responsibilities and job description for the Desktop Support Analyst position at Talent Movers?
Title : Desktop Support Analyst
Location : Atlantic City NJ United States 08081
Pay Rate : $35.00 / hr On W2
Responsibilities
- Review evaluate design implement and maintain the corporate technology systems.
- Identify data sources constructs data decomposition diagrams provides flow diagrams and documents all related processes.
- Ability to communicate complicated technical concepts to nontechnical Clients.
- Experience adhoc reporting estimating and interfacing of inbound and outbound interface files.
- Work as technical expert with Clients application analysts developers and other technical team members to support and develop technical solutions to complex business problems.
- Develops specifications according to business requirements.
- Configures system and monitors performance of systems and programs. Install software patches and new environments as required.
- Writes and maintains documentation to describe program development logic system coding testing changes and corrections in accordance with policy and SOX auditing compliance.
- Recommends new solutions and upgrades in alignment with strategic plans and business requirements.
- Coordinate and perform all testing of any changes to environment with process owners.
- Ensure that assigned backup support personnel are involved and aware of activities so that they have sufficient knowledge to be effective substitutes when needed.
- Provides technical assistance to 700 internal business users by responding to inquiries regarding errors problems or questions about hardware or software in a 24x7 environment.
- Assist IT Department with other support related issues as required.
- Perform other special projects and assignments as required.
- Perform all duties inherent in all supervisory professional and administrative positions. Consistent with all positions in this classification additional projects tasks and / or duties beyond what is outlined may be assigned as required.
Requirements : Qualifications :
Technical Skills :
Key Skills
Mac Os,Active Directory,Desktop Support,Computer Networking,Mobile Devices,Windows,Remote Access Software,SCCM,Help Desk,Operating Systems,Remedy,Troubleshooting
Employment Type : Full Time
Vacancy : 1
Salary : $35
