What are the responsibilities and job description for the Remote Customer Service Representative position at Talent Pairing?
Job Description
This is a remote position.
We are seeking a Customer Service Representative to join our team remotely in Oregon. In this role, you will provide phone and chat-based support to policyholders, agents, and strategic accounts, ensuring a seamless customer experience. You will assist with billing inquiries, process transactions, and utilize multiple computer systems. The position offers the opportunity for long-term career growth within a dynamic and fast-paced environment.
Responsibilities :
- Handle incoming calls and respond to written inquiries for various stakeholders
- Process transactions across multiple products and services
- Utilize various computer applications to manage customer interactions
- Contribute to department initiatives and goals
- Maintain customer service metrics such as call volume, quality, and attendance
Requirements
Preferred Skills :
Benefits
How to Apply : To apply for this position, please email your updated resume to info@talentpairing.com .
Requirements
Salary : $18 - $19
