What are the responsibilities and job description for the Quality Engineer-Des Moines, IA position at Talent Pros Recruiting Specialists?
About the job Quality Engineer-Des Moines, IA
Quality Engineer
Location : Des Moines, IA
We are seeking an organized, experienced Quality Engineer to join our growing organization. In this position, you will work to improve existing quality control procedures and processes within our system and collaborate with team members to build new quality controls, tests, and verifications. Should have experience developing controlled processes that verify design outputs.
Key Responsibilities :
- Initiate, implement, and verify corrective and preventive actions
- Support Quality systems implementation and assist in writing procedures and work instructions
- Participate in ISO-9001 auditing activities
- Provides support to our customers and sales reps regarding field quality issues
- Monitor warranty returns, track and investigate common returns
- Track warranty claims, investigate and analyze trends, and report results and strategies to reduce claims
- Interact with customers in a professional and customer service oriented approach, via written / e-mail or verbal on the phone or web, regarding a warranty claim investigation, process, and decisions
- Reviews returned material from customer, verifies the customer complaint, develops plan to address root causes, and communicate with customers as needed
- Develops and maintains quality standards and requirements for development and design projects
- Develops process for validation of design, evaluate the data, and write reports
- Implement inspection plans for new projects and provide updates on current projects as required
- Perform verification and tests as required
- Collaborate with the team to identify and implement process improvements
- Communicates and resolve quality issues identified on the shop floor
- Works with suppliers to resolve quality issues and improvement opportunities and implement an effective corrective action
- Develop employees through training, annual review, monitoring, and mentoring
- Other duties may be assigned
Requirements :
