Guest Services Manager - Hourly

Job Summary
Are you passionate about movies and love creating memorable experiences for guests? We are seeking a dynamic Operations Manager to join our team! In this role, you will lead with enthusiasm and a positive attitude, ensuring every guest has an exceptional visit. Your business sense, coaching and communication skills will be key as you guide and inspire our team. We need someone who is action-oriented and can turn ideas into reality, all while sharing their love for movies with our guests and staff. If you’re guest-focused, energetic, and ready to make a difference, we want to hear from you! Join us and be a part of a team that celebrates the magic of cinema every day.

Paragon Theaters, known nationwide for pioneering the Lux Box and Axis 15 Extreme experience. Paragon offers up first-run movies and alternate programming alongside an American Grill menu and full-service bar. Paragon Theaters offers competitive salaries and benefits. Paragon Theaters is a growing company with a culture that values its team members and guests and whose goal is to celebrate the movie going experience.

Job Responsibilities:

The Operations Manager helps coordinate theater and food and beverage operations to

achieve Paragon’s goals. The Operations Manager also supports the management team by

communicating expectations to all associates in a professional and safe work environment.

Responsibilities include, but are not limited to:

• · Ensuring that associates satisfy all Paragon Theaters guest service standards.
• · Performing daily opening, closing, operational, and administrative duties
• · Ensuring proper staffing in each area
• · Assisting with hiring, training, and appropriately disciplining associates.
• · Collaborating effectively with supervisors, peers, subordinates, guests, vendors, and
• · corporate partners
• · Listening, communicating, and working to resolve guest concerns.
• · Delivering timely results with minimal supervision
• · Maintaining regular personal attendance for all scheduled shifts
• · All other functions as designated by the General Manager

Requirements:

· Must be 21 years old or older.

· Minimum of 2 years’ experience in hospitality business (bar, restaurant, etc.)

· Minimum of 1 year of supervisory experience

· Ability to obtain any required alcohol service licenses or certifications.

“We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive salary, bonus plan, and an extensive benefits package including medical, dental and vision benefits, 401K plan and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We are proud to be an EEO/AA employer M/F/D/V.”

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift

Ability to Commute:

• Falls Church, VA 22046 (Preferred)

Work Location: In person

Salary : $18 - $20