What are the responsibilities and job description for the Account Manager (Remote) position at Talent Trellis Inc.?
Location: Remote (Must be legally authorized to work in the US without sponsorship)
Job Type: Full-time, Remote
Salary: Performance-based (commissions are not capped); no base pay but pay is weekly. Average person at company makes $80,000 to $90,000 a year working full-time.
Benefits:
- Health coverage
- Retirement program
- Employee benefits for unions, veterans, and service organizations
- Flexible work schedule accommodating different time zones
- Training and professional development
Responsibilities:
- Conduct meetings via Zoom to explain and offer benefits to potential clients, focusing on unions and veteran service organizations.
- Manage client relationships and ensure high levels of customer satisfaction.
- Handle insurance and benefit discussions that are typically not public.
- Work effectively in a remote setting without the need for cold calling or prospecting.
Requirements:
- Proven experience in customer service or account management preferred.
- Strong communication and interpersonal skills, capable of engaging clients effectively via virtual platforms.
- Must be comfortable with remote communication tools like Zoom.
- Ability to handle challenging conversations and provide solutions under pressure.
- Motivation and ability to work independently with minimal supervision.
- A proactive approach to learning about products and services.
Additional Notes:
- Candidates must confirm they have received the recruitment email to proceed with application steps.
- Certification fees for necessary qualifications are partially reimbursed by the company.
Salary : $60,000 - $90,000