What are the responsibilities and job description for the Packaging Applications Engineer position at Talent Wave Associates?
As a trusted partner to our customers, you will recommend solutions to meet their needs and drive growth. You'll provide technical support to troubleshoot, enhance, and develop products.
Key Responsibilities
Product Expertise :
Know our products and services thoroughly.
Handle complex customer queries and provide detailed information.
Stay updated on technology trends in the healthcare industry.
Create and implement protocols for product growth and changes.
Customer Alignment :
Build strong relationships and understand customer challenges.
Provide expert guidance to solve application issues quickly.
Focus on new product introductions using our solutions.
Enhance customer operations through process improvement.
Conduct product and engineering reviews to capture value.
Collaboration and Innovation :
Partner with Sales to offer tailored solutions.
Collaborate with R&D, Marketing, and Technical Service for feedback.
Identify product enhancements and new ideas.
Participate in training and industry events.
What We Value
Eagerness and ability to learn
Proactive, self-starter
Strong communication and influencing skills
Focus on results and innovation
Customer-focused with strong relationship-building skills
Strong organizational skills
Qualifications
Undergraduate degree in engineering
Minimum 5 years of technical experience; packaging experience preferred
Strong conceptual and analytical skills
Strong mechanical and technical aptitude
Problem-solving skills and ability to manage multiple priorities
Excellent project management skills
Professional appearance and attitude
Ability to work independently
Leadership qualities and cross-functional collaboration experience
Understanding of plant processes
Healthcare market knowledge (desired)
Minimum 50% travel required
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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