What are the responsibilities and job description for the Brokerage Associate position at TalentBridge?
We are seeking a motivated and detail-oriented Brokerage Associate to join our team in the financial sector. In this role, you will be the primary point of contact for assisting clients with their brokerage needs, ensuring smooth operations, and identifying areas for improvement.
Responsibilities
- Act as a key point of contact for clients, managing various requests and inquiries within the financial services space.
- Work closely with your supervisor to address complex issues and ensure client satisfaction.
- Proactively seek ways to optimize internal processes, ensuring everything runs efficiently.
- Handle moderately complex support tasks, resolving client issues accurately and promptly.
- Liaise with internal teams to facilitate communication and gather necessary information to support clients.
Key Qualifications
- At least 2 years of experience in client-facing roles, preferably in the financial services or brokerage industry.
- Proven ability to manage multiple tasks simultaneously while maintaining high standards of service.
- Comfortable working independently and as part of a collaborative team.
- Strong problem-solving skills with a knack for improving processes.
- Excellent communication skills, both written and verbal, with the ability to handle client interactions professionally.
Why You Should Apply
- An opportunity to grow in a dynamic, client-focused environment.
- Work in an industry that values process improvement and client satisfaction.
- Great potential for learning and expanding your knowledge in the financial sector.
