What are the responsibilities and job description for the Client Support and Operations Professional position at TalentBridge?
At TalentBridge, we're looking for a skilled Client Support and Operations Professional to join our team.
The ideal candidate will have a background in financial services or brokerage and possess excellent communication and organizational skills.
- Responsibilities:
- Provide high-quality support to clients, ensuring timely and accurate resolution of inquiries.
- Perform moderately complex administrative tasks with efficiency and precision.
- Identify opportunities for process improvements and proactively implement solutions.
- Escalate non-routine client issues to supervisors as needed.
- Collaborate with internal teams to ensure smooth client service delivery.
- Maintain accurate records and documentation of client interactions and issue resolutions.
Requirements:
- 2 years of experience in brokerage, client services, or financial services support.
- Strong administrative and organizational skills with keen attention to detail.
- Excellent verbal and written communication skills for client interactions.
- Ability to problem-solve, prioritize tasks, and work independently in a dynamic environment.
- Familiarity with financial products, services, and brokerage operations is a plus.
