What are the responsibilities and job description for the Information Technology Support Engineer position at TalentBridge?
Migration Engineer / IT Support Engineer
Fort Mill, SC – 29715 ( ONSITE )
10 Months of contract
Job Description: The IT / Migration Engineers will be responsible for the successful migration of the Advisor community into email services. This will include pre-migration preparation, day of migration activities, and post-migration support.
ESSENTIAL RESPONSIBILITIES
- Ensure accurate advisor data prior to day-of migration event
- Monitor day-of migration
- Provide exceptional technology support for end users both during and after the transition to LPL technology platforms
- With little direct supervision, solve problems on a myriad of technology-related issues while logging notes and documenting actions into ticketing and/or project management systems
- Act as point of escalation for service-related issues – potentially after hours or on weekends
- Remain in constant contact with project/program resources and be a reliable and trustworthy communicator and team player
- Escalate issues as necessary to appropriate supervisors or engineering teams
- Create detailed documentation for tracking and future use
Salary : $20 - $28
