Specialist Billing

Title:- BILING / INVOICING

Location:- Charlotte, NC -28277

Position type:- ONSITE- 6 months Contract, possible extension or conversion into permanent (based on performance)

Start:- ASAP

Shift details:- Monday-Friday 8 am-5 pm

As a Billing Specialist, you will be responsible for reviewing analyzing, and keying carrier freight bills, proactively resolving potential errors and duplicate billing, and facilitating the billing of orders to customers. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

What your day-to-day will look like:

• Communicate with internal and external sources to resolve open tasks; maintain quality and service levels
• Data entry, keying in customer freight bills
• Ensure issues are addressed immediately and appropriate parties are informed for proper resolution
• Make customer satisfaction the primary "driver" for successful quality processes with internal and external teams
• Develop a working understanding of the internal technologies required for daily functions
• Communicate with various internal company departments to address problems preventing orders from billing to a customer
• Partner with transportation providers to secure required documentation for customer billing
• Continuously seek opportunities to improve current billing processes
  
  

What you’ll need to excel: At a minimum, you’ll need:

• 1 year of experience in data entry, audit, accounts receivable, accounts payable, load planning or transportation/logistics It’d be great if you also have:
• Associate degree in business or Transportation/Logistics, or the equivalent combination of education and experience
• Experience with Microsoft Office
• Strong problem-solving skills
• Excellent verbal and written communication skills; ability to present clean, organized, and thorough information and data appropriate for intended audience
  
  

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