What are the responsibilities and job description for the Information Technology Support Technician position at TalentBurst, an Inc 5000 company?
Position : IT Support Technician
Location / Address : North Florida Division (panhandle to Orlando) prefer Tallahassee or Gainesville candidates
Interview Mode : Video Interview
Duration : 6 months
Travel within North Florida Division from Panama City to Orlando
Note : Prefer Candidates in the Gainesville to Tallahassee area due to central location in division
List any special Client-specific onboarding requirements for the resource : must pass vPro background and employment checks to include 7 year background and 5 year verifiable employment history
If Travel - Travel to locations : minimal, mostly regional
Job Description :
- Perform installation, modification, repair, testing, and / or servicing on laptops, desktops, and tablets, including, but not limited to hardware, peripherals, and software configuration as well as barcode scanners. Incumbents service clients on-site in a hospital environment.
- Replace user desktops, laptops, and tablets at the customer site. This includes, but is not limited to, setting up the hardware, testing it to make sure it is working, identifying system hardware problems, and following any special instructions.
- Transfer the user's old files to the new device
- Verify file transfer and basic software functionality with the end-user
The schedule is M-F, 8 AM-5 PM, with an hour for lunch. Hours may vary just slightly. Travel day, Sunday, if required for the site
No overtime.
Business Unit
ITO - Workplace Services On-site support
