What are the responsibilities and job description for the Logistics - Route Service Representative position at TalentBurst, an Inc 5000 company?
Logistics - Route Service Representative
Duration: 4 Months
Shift: 10 am to 6:30 pm
Location: Columbus OH
Is Covid Vaccination Required?: No
Is Position Eligible for Remote Work?: No
State of Credentials Licenses Required: N/A
Job Description
The Route Service Representative (RSR) is the face of *** to the public, and our customers and acts as an ambassador for the company in everything he/she does.
This position performs day-to-day route operations by serving client needs with regard to properly tracking, sorting, storing, and transporting patient specimens and other materials including but not limited to supplies and patient results.
Duties And Responsibilities
Responsible for compliance with all processes including but not limited to: timekeeping, attendance and punctuality, vehicle safety and cleanliness, safety and OSHA requirements, handheld /scanning device and usage, proper handling and storage of all samples from the client office to the drop-off point, proper packing of specimens for shipment, end of day vehicle checks, dress code, code of conduct and all Company / Regional / Logistics policies and procedures.
Valid Driver's license with a minimum of 1 year of driving experience and documentation of a Motor Vehicle Record with three moving violation convictions within the previous 36-month period.
Preferred Work Experience
1 year of experience in a customer service, logistics, or delivery-related job is strongly preferred.
Physical And Mental Requirements
Duration: 4 Months
Shift: 10 am to 6:30 pm
Location: Columbus OH
Is Covid Vaccination Required?: No
Is Position Eligible for Remote Work?: No
State of Credentials Licenses Required: N/A
Job Description
The Route Service Representative (RSR) is the face of *** to the public, and our customers and acts as an ambassador for the company in everything he/she does.
This position performs day-to-day route operations by serving client needs with regard to properly tracking, sorting, storing, and transporting patient specimens and other materials including but not limited to supplies and patient results.
Duties And Responsibilities
Responsible for compliance with all processes including but not limited to: timekeeping, attendance and punctuality, vehicle safety and cleanliness, safety and OSHA requirements, handheld /scanning device and usage, proper handling and storage of all samples from the client office to the drop-off point, proper packing of specimens for shipment, end of day vehicle checks, dress code, code of conduct and all Company / Regional / Logistics policies and procedures.
- Responsible for the safe and timely transportation of specimens, supplies, reports, equipment, and materials to the appropriate destination.
- Engage and develop relationships with customers and communicate client concerns to local leadership
- Maintain an effective, level of communication with local leadership, to report service-impacting issues
- Strong organizational skills and ability to follow company and department policies and procedures
- Ability to handle multiple tasks and work in a fast-paced environment
Valid Driver's license with a minimum of 1 year of driving experience and documentation of a Motor Vehicle Record with three moving violation convictions within the previous 36-month period.
Preferred Work Experience
1 year of experience in a customer service, logistics, or delivery-related job is strongly preferred.
Physical And Mental Requirements
- Position requires travel
- Extensive use of phone and handheld device (PC)
- Prolonged standing/sitting/walking/driving
- Fine dexterity with hands/steadiness
- Able to lift up to 25 pounds; may occasionally need to lift 40 pounds; carrying up to 15 pounds for several minutes at a time
- Ability to communicate effectively in English with clients, supervisors, and peers
