What are the responsibilities and job description for the People Support Specialist (HR Analyst) position at TalentBurst, an Inc 5000 company?
Key Qualifications
• Fluent in English; Spanish, Portuguese, or French is also preferred
• You ideally have experience with Workday and ServiceNow knowledge, or have experience with other enterprise HR systems (Oracle, PeopleSoft, SAP, Workday, etc)
• You have exceptional communication skills, both in composing thoughtful and caring written communication to team members, and sharing complex information in a supportive but clear way via the phone.
• You are a master at multi-tasking. You have the ability to make a personal connection and explore employee needs all while efficiently navigating resources, systems, and relevant data to resolve inquiries quickly.
• You understand the importance of discretion and confidentiality in the type of work we do. You practice this with the upmost integrity.
• You are a creative person who can capture trends and offer solutions. You see pain points as an opportunity to innovate and get better.
• You are a detail-oriented, organized individual with analytical skills who can pull, understand, and report on business metrics.
• You have previously worked with MacOS or have a strong desire to learn.
Education And Experience
• You bring a minimum of 3 years related experience in employee support and have a strong working knowledge of the dependencies between company policies, benefits, payroll and HRIS. Or, you bring a minimum of 4 years of experience in customer service support and working knowledge of Human Resources.
• Bachelor’s degree or equivalent and relevant work experience
• Experience with HRIS systems (Workday, Oracle, PeopleSoft, SAP, etc)
• Experience with CRM system (ServiceNow is preferred)
• Experience with Mac OS preferred
Client is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities.
Required Skills:
HR COORDINATION
