What are the responsibilities and job description for the Credit & Collections Specialist position at TalentBurst, Inc.?
35776163
Credit & Collections Specialist
Location : 5400 S. 122nd E. Avenue, Tulsa Campus, Oklahoma 74146
Duration : 6 Months
Pay rate : $22
The Credit & Collections Specialist II is responsible for managing a high volume of incoming calls by partnering with Account Managers and Regional Managers to provide information on customers' accounts. This position provides timely and efficient collection of the company's account receivables and approves orders on new accounts as well as additional billings on existing accounts resulting in maximum sales, sound receivables, and minimal losses. This role provides good customer service through dispute resolution and provides support to the credit team by assisting with DNBI updates, Job and Trade Information email monitoring, and order approval. 70% of time spent on collections activities and 30% of time spent on credit extension activities.
Level of Authority :
Credit line authority : (USD)35,000
Single order approval authority : (USD)25,000
Principle Duties and Responsibilities :
Customer Service
- Assist sales force with credit and collections inquires
- Resolve both customer and sales disputes concerning billing and shipping errors by researching accounts, preparing and submitting documentation to initiate account adjustments to correct billing errors, or referring proper information on items requiring research to CCH Specialist
Reduce Exposure
Teamwork
Skills :
Education :
HS Diploma / GED required
Minimum 1 year of college level business courses or equivalent preferred
Minimum 1 year of SAP experience preferred
Minimum 1 year of customer service experience preferred
TB_EN
Salary : $22
