What are the responsibilities and job description for the Finance Associate II position at TalentBurst?
AR Analyst- Finance Associate II
Location : Nashville, TN
Duration : 1 year contract
schedule hours : Mon - Fri (Start time might be flexible, 7 : 00 AM to 9 : 00 AM)
AR Collections Analyst Typical Duties and Tasks :
- Builds relationships with the customers and utilizes the appropriate method of contact with the goal of collecting past due accounts.
- Works to reduce delinquency on assigned portfolio, conducts root cause analysis of past due accounts, collaborates with customers and stakeholders to resolve issues.
- Follows set escalation procedures for non-responsive customers or problem accounts based on careful analysis of the situation.
- Effectively utilizes technology, systems, and tools to accomplish set tasks and goals.
- Collaborates with customers and stakeholders to drive resolution of past dues.
- Full range AR portfolio management.
Position Requirements :
1. Experience with customer service environments, preferably in shared services but not required.
2. Strong communication skills - written and oral.
3. Analytical skills - root cause analysis and process improvement.
4. Happy to consider New College Graduates - Associates' and / or Bachelors' Degrees in business-related disciplines preferred but not required.