What are the responsibilities and job description for the JCC_APP - Software Engineer Specialist* Software Engineer Specialist position at TalentBurst?
Job Details
Title: Cloud Reliability Engineer
Location: REMOTE
Duration: 12 Months Contract
Role and Responsibilities:-
Skills:
Additional Skills:
Knowledge, Skills and Abilities:
Key responsibilities include:
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Location: REMOTE
Duration: 12 Months Contract
Role and Responsibilities:-
- Reporting to the Head of Cloud/API Engineering, the Cloud Reliability Engineer will play a critical role in driving innovation and growth for the Banking Solutions business.
- In this role, the candidate will have the opportunity to make a lasting impact on the company's digital transformation journey, drive customer-centric innovation and automation, and position the organization as a leader in the competitive digital banking landscape.
- Specifically, the Cloud Reliability Engineer will be responsible for the following: Strategize and drive the building blocks of reliability engineering as we make the transition from private to public cloud.
- Ensure the reliability, availability, and performance of applications and services, focusing on minimizing downtime, optimizing response times, and maintaining high availability for users.
- Lead incident response efforts for incidents, including identification, triage, resolution, and post-incident analysis to prevent recurrence and improve system resilience.
- Develop and maintain monitoring solutions and alerting mechanisms for infrastructure, application performance, and user experience metrics, enabling proactive issue detection and mitigation.
- Implement automation tools and processes to automate routine tasks, scale infrastructure, and ensure seamless deployments, updates, and rollbacks with minimal user impact.
- Conduct capacity planning, performance tuning, and resource optimization for environments, collaborating with development and operations teams to meet scalability and performance goals.
- Collaborate with security teams to implement security best practices, perform vulnerability assessments, and ensure compliance with security standards and regulatory requirements for applications.
- Manage deployment pipelines, release processes, and configuration management for app deployments, ensuring consistency, reliability, and version control across environments.
- Identify areas for improvement in reliability, performance, and efficiency through data analysis, root cause analysis, and trend analysis, and drive initiatives to enhance system reliability and operational efficiency.
- Create and maintain documentation, runbooks, and knowledge base articles for operational procedures, troubleshooting guides, and best practices, and promote knowledge sharing within the team.
- Develop and test disaster recovery plans, backup strategies, and failover mechanisms for app services, ensuring business continuity and data integrity in case of failures or disasters. Collaborate with development, QA, DevOps, and product teams to ensure alignment on reliability goals, performance metrics, release schedules, and incident response processes.
- Participate in on-call rotations and provide 24/7 support for critical incidents, troubleshoot issues, and coordinate with teams for resolution, escalation, and follow-up actions as per defined SLAs.
- Specific experience in reliability engineering for a large-scale transition from private to public cloud and strategies for such.
- Proficient in development technologies, architectures, and platforms (web, api) to understand system complexities and performance considerations.
- Experience in cloud platforms (e.g., AWS, Azure, Google Cloud) and infrastructure as code (IaC) tools for managing app infrastructure and deployments.
- Knowledge of monitoring tools (e.g., Dynatrace, Logrocket, DataDog) and logging frameworks (e.g., ELK Stack) for real-time visibility into system health, performance metrics, and user experience.
- Experience in incident management, including incident response, triage, root cause analysis (RCA), and post-mortem reviews to prevent recurring issues.
- Strong troubleshooting skills to diagnose complex technical issues in app environments, infrastructure, networking, and performance bottlenecks.
- Proficiency in scripting languages (e.g., Python, Bash) and automation tools (e.g., Ansible, Terraform) for automating routine tasks, deployments, and infrastructure management.
- Experience in implementing continuous integration/continuous deployment (CI/CD) pipelines for apps using tools like Jenkins, GitLab CI/CD, or Azure DevOps.
- Expertise in setting up monitoring solutions, configuring alerts, and creating dashboards to monitor system performance, application metrics, and user experience.
- Familiarity with APM (Application Performance Monitoring) tools to analyze app performance, identify bottlenecks, and optimize resource utilization.
- Commitment to continuous learning, staying updated with industry trends, new technologies, and best practices in app reliability, performance, and operations.
- Adaptability to evolving requirements, technologies, and business needs, with a focus on driving continuous improvement and operational excellence.
- Demonstrates judgment and flexibility; thinks about issues and develops solutions that thoughtfully take the broader context into account - positively deals with a shifting demand for time, priorities, and the rapid change of environments.
- Takes an ownership approach to engineering and product outcomes. Action-oriented self-starter who can set strategy and drive execution with a "roll up the sleeves" approach.
- Excellent interpersonal communication, negotiation and influencing skills to work effectively with all stakeholders (internal & external), making information-based decisions.
- Penchant for excellence, both personally and professionally, demonstrated by intellectual curiosity, record of accomplishment, and reputation; shows strong attention to detail and implementation of best practices with an inclination for continuous improvement
- Ability to quickly establish strong credibility with employees, business partners and external resources. Embodies and delivers the firm's values and culture towards colleagues, clients, and communities: Win as one team Lead with integrity Be the change *Either skills or additional skills are required
Skills:
Additional Skills:
Knowledge, Skills and Abilities:
- Thorough knowledge of structured programming technology for structured language environment.
- Thorough knowledge of applications/development methodologies.
- Thorough knowledge of appropriate operating systems, programming languages, and development tools
- Considerable knowledge of performance tuning
- Skill in interpersonal skills/team building
- Skill in project management experience
- Skill in operating independently
- Skill in exhibiting solid analysis, decision-making, and problem solving
- Skill in understanding and focusing on the clients' needs and goals, establishing credibility and building relationships with clients
- Ability to assess requirements, alternatives, and risks/benefits for low- to high-impact projects
- Ability to develop a mid-size project plan (i.e., a plan that affects a single system or family and multiple resources) using approved project management software
- Ability to communicate effectively verbally and in writing
- Ability to establish and maintain effective working relationships with employees, clients, vendors and public About the team FIS Digital One encompasses several integrated banking modules that will deliver an omni- channel banking experience for our customers and their employees, with a unified user experience and real-time access to customer, account and transactional data across all banking channels.
- We have multiple openings for API developers with experience in Java and Spring to support our ongoing modernization efforts. We are looking for candidates across entry-level to senior roles to bring diverse perspectives and expertise to our team.
Key responsibilities include:
- Provide application software development services and technical support for financial software products.
- Develop program logic for new applications or analyze and modify logic in existing ones.
- Design, develop, and maintain APIs using Java & Spring.
- Code, test, debug, document, implement, and maintain software applications.
- Maintain, test, and integrate application components.
- Make recommendations for new code development or reuse of existing code.
- Ensure successful implementation of system improvements.
- Analyze and translate business requirements into product designs.
- Write technical specifications and documentation.
- Suggest technical alternatives and streamline processes/systems.
- Complete project assignments and special projects as required.
- Participate in component and data architecture design, performance monitoring, and product evaluation.
- Provide leadership and technical guidance to other professionals.
- Work in an Agile environment following Scrum methodologies.
- Bachelor's degree in Computer Science, Information Systems, or equivalent experience.
- Proven experience with the Spring framework.
- Strong knowledge of RESTful API services.
- Experience supporting and/or implementing complex integration projects.
- Knowledge of MongoDB, Apache Kafka, and Kubernetes.
- Hands-on experience working in an Agile framework.
- In-depth understanding of data structures and algorithms.
- Experience with version control systems (SVN, Bitbucket).
- Strong verbal and written communication skills, with the ability to communicate with all levels of the organization.
- Willingness to mentor and share technical knowledge with team members.
- Excellent problem-solving, teamwork, and time management skills.
- Proactive and resourceful in gathering and sharing information.
- Experience using Atlassian tools (Jira, Bitbucket).
- Experience with cloud-based technologies.
- Knowledge of the banking industry.
- Familiarity with multiple IDEs and debugging utilities.
- Experience with test-driven development.
- Java
- Spring framework
- RESTful API services
- API security/endpoint protection
- Docker/Kubernetes
- Oracle, MongoDB
- Apache Kafka
- Agile experience
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