What are the responsibilities and job description for the Training System Specialist position at TalentBurst?
Title : Training System Specialist I
Location : Indianapolis, IN
Type of Position : Contingent Role (There is a possibility for conversion after one year of working as a contingent.)
Shift : Monday - Friday 9 : 00 a.m. - 5 : 00 p.m., but can vary if needed
Position is a hybrid role : 2 days on site and 3 days WFH
Job Summary :
Serves as a learning management system (Cornerstone, SuccessFactors, EdCast) point of contact for Training & Development. Consults and collaborates with Leaders, Trainer / Designers, Developers, Peers and others as needed. Consults on all Learning System topics associated with training processes, support and execution of training requests. Proficient in LMS administrative transactions to ensure training requirements are aligned with processes and documentation. Partners with Manager and others within Enablement and Technology as needed for additional guidance on Course Administration processes, global standards and issue resolution and escalation, when required.
Promotes best practice approaches for training execution and course administration aligned with global standards to ensure effective and efficient training that drives compliance and role requirements. Responsible for maintaining and continuously improving the quality system and achieving objectives through daily actions for learning and the learning management system.
Responsibilities :
- Expert in learning management systems (Cornerstone, Success Factors) administrative transactions
- Key contact for learning management systems and processes
- Collaborates effectively with Leaders, Project Managers, Trainer / Designers, field personnel, Enablement and Technology and others as needed, ensuring a high level of customer service
- Understands the business goals for learning for the assigned area of business
- Promotes best practice approaches aligned to stakeholders that ensures effective and efficient consumption of training in learning management systems as well as excellent Coordination between all areas within and outside of as necessary
- Provides technical advice and guidance for how to implement training in each LMS as necessary
- Works on simple to complex learning requests as submitted within TeamZone (ServiceNow), with independent action
- Assists with LMS learning questions and / or reporting
- Provides LMS information and / or analysis, as required
Education & Skills :
