What are the responsibilities and job description for the Technical Support Engineer position at Talentify.io?
Employer Industry: Information Technology Services
Why Consider This Job Opportunity
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
Why Consider This Job Opportunity
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to develop technical and problem-solving skills
- Involvement in diverse IT projects and technology deployments
- Commitment to quality, innovation, and sustainable work practices
- Field incoming service requests and deploy solutions accordingly
- Evaluate user needs, define technical problems, and collaborate with various departments to escalate solutions
- Provide walk-up assistance to customers needing in-person support
- Manage and maintain IT inventory and asset tracking
- Assist with the installation, moves, adds, and changes of end-user hardware and software
- Professional degree or an equivalent combination of education and experience
- Certification in one or more accredited Windows certification bodies (Microsoft, CompTIA) required
- Typically requires 3 years of experience supporting IT systems
- Strong technical and computer skills to resolve software and hardware issues
- Ability to communicate and present ideas clearly and professionally, both verbally and in writing
- Experience in MS Office Suite, including Excel, Outlook, and Word
- Strong customer service and interpersonal skills
- Eagerness to produce high-quality, accurate results
- Ability to work independently and prioritize multiple projects
- Experience in mentoring or coaching team members
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
