What are the responsibilities and job description for the Regional Operations Manager position at TalentPod Global LLC?
We are seeking an accomplished and dynamic Regional Manager to oversee operations, business development, and compliance for our ambulance services in our Northern California Region. The ideal candidate will have a strong background in management, budgeting, and operations, with experience in business development and a comprehensive understanding of labor laws and HR practices. This role answers to the COO and President of the company.
Key Responsibilities :
- Operational Oversight :
- Direct and coordinate operations across multiple locations to ensure smooth and efficient service delivery.
- Implement and monitor operational policies, protocols, and quality assurance standards to achieve optimal performance and patient care.
- Budgeting and Financial Management :
- Develop and manage budgets for assigned regions, ensuring alignment with organizational goals and financial objectives.
- Monitor financial performance, analyze variances, and implement cost-control strategies to meet or exceed budgetary targets.
- Business Development :
- Identify and pursue growth opportunities within the region, including expansion of services, partnership development, and community outreach.
- Work with senior management to establish strategic goals and initiatives that drive regional growth and market presence.
- Compliance and Regulatory Adherence :
- Ensure all operations comply with local, state, and federal regulations, including industry standards and company policies.
- Oversee regulatory compliance initiatives, maintain proper documentation, and stay informed on regulatory changes affecting ambulance services.
- Human Resources and Labor Law Compliance :
- Implement HR policies across locations to ensure compliance with labor laws, including fair hiring practices, wage laws, and health and safety regulations.
- Oversee workforce management, including recruitment, onboarding, and employee relations, in coordination with the HR team.
- Leadership and Team Development :
- Provide leadership and mentorship to location managers and other regional staff, fostering a positive and collaborative work environment.
- Drive employee engagement and satisfaction through effective communication, recognition programs, and professional development opportunities.
- Performance Management and Reporting :
- Develop and track key performance indicators (KPIs) for operational efficiency, employee productivity, and customer satisfaction.
- Prepare and present regular reports on regional performance, budget adherence, and project outcomes to senior management.
