Child Care Aware of America Hiring Product Manager – 100% Remote Role

Child Care Aware® of America (CCAoA) is the only national organization that supports every part of the child care system. In partnership with an on-the-ground network of Child Care Resource and Referral (CCR&R) organizations, we work in states and communities to advance high-quality, affordable child care—transforming a patchwork of resources into a system that works for everyone. Together, we make America child care strong—and that makes everyone stronger. CCAoA is committed to recruiting and retaining a dynamic workforce to help build a child care system that serves all children and families. Join us in ensuring that every family has access to high-quality, affordable child care.

CCAoA is a collective of passionate supporters of affordable, quality, and consistent child care. We are a values driven organization that’s seeking a remote Product Manager to support and contribute to our mission.  The child care services our families depend upon are heavily impacted by the Product Manager position, and seamless, steady, service is not just valued but expected. The Product Manager leads product management for CCAoA’s suite of custom software, with a particular focus on Military Program products. This role involves defining product vision, prioritizing user needs, incorporating user feedback, negotiating requirements with internal stakeholders, collaborating on solutions with engineering, cultivating a product backlog, and acting as the primary liaison between stakeholders and cross-functional team(s). The Product Manager plays a key role in enhancing the digital experience for military families and providers.

Why You'll Love Working with Us:

At Child Care Aware of America, we believe that a happy, healthy team is the foundation of our success. That's why we offer an exceptional benefits package designed to support your well-being, growth, and work-life balance:

• Comprehensive Health Coverage: We provide top-tier medical, dental, and vision insurance to keep you and your family healthy and thriving. Flexible Spending Account options for Health and Dependent Care too!
  
• Generous Paid Time Off: Enjoy ample vacation days, sick days, paid holidays, school events leave and personal leave to recharge and pursue your passions.
  
• Flexible Work Arrangements: Whether the position is remote or hybrid, we accommodate your needs to help you achieve a harmonious work-life balance.
  
• Retirement Plans: Plan for your future with our competitive 403b match program and retirement planning resources.
  
• Child Care Stipend: A monthly subsidy to help cover the cost of child care - including camps and before/after school care.
  
• Community: Our staff regularly plan engaging events to ensure that teams feel connected despite a virtual environment.
  

Job Responsibilities:

• Being a voice of our ‘why’ and helping our teams remain aligned with that purpose
  
• Define and communicate the product vision for Military Program products
  
• Prioritize user needs and incorporate user feedback into product development
  
• Negotiate requirements with internal stakeholders and collaborate on solutions with engineering and design
  
• Cultivate and maintain product backlog(s)
  
• Act as the primary liaison between stakeholders and cross-functional team(s)
  
• Aid in the promotion of human-centered design
  
• Identify opportunities for business process redesign and optimization
  
• Conduct discovery and develop user stories for key features and products for delivery
  
• Identify opportunities for business process optimization using automation or process redesign
  
• Develop, track, and report key performance indicators (KPIs) to measure product success
  

Job Qualifications:

• 7 years of experience working in Product Management
  
• Proven experience in product management, particularly in web solutions and Military Program products
  
• Strong understanding of human-centered design and business process optimization
  
• Effective systems thinking and analysis skills
  
• Excellent communication and negotiation skills
  
• Knowledge of and experience with agile methodologies
  
• Ability to collaborate effectively across practices and with internal stakeholders
  
• Experience with the Microsoft Office suite of products and experience with software product development team tools such as JIRA, Confluence, and related tools
  
• Ability to work independently and manage multiple priorities