Client Services Associate

TalentWealth Recruiting, a boutique financial services recruiting firm, is recruiting for an exciting opportunity. An independent financial advisory practice located in Iowa City, IA is hiring an entry level Client Service Associate professional on their growing team. This position is 95% in-office Monday-Friday. This client is open to recent grads that are looking to start their career in wealth management.

The ideal candidate will have a strong interest in the financial services industry

and after training, will be responsible for managing client interactions, processing documentation, and

improving operational workflows.

Key Responsibilities:

Client Interaction:

o Interact daily with prospective and existing clients via phone and in-person,

handling inquiries and providing quotes.

o Service less active accounts as needed to maintain strong client relationships.

Documentation Management:

o Research client and security information using the back office system.

o Process and follow up on client documentation to ensure proper maintenance of

accounts.

o Prepare letters, forms, and spreadsheets to assist in servicing existing clients

and prospecting for new clients.

Record Keeping:

o Create and maintain organized records and files in compliance with firm and

industry requirements.

o Ensure that all required client paperwork is current and adheres to regulations.

Database Maintenance and Reporting:

o Maintain databases and create reports using portfolio software programs to

support decision-making.

Marketing Support:

o Assist Financial Advisors with marketing efforts, including seminars and events.

Process Improvement:

o Evaluate and streamline office processes to enhance efficiency and

effectiveness.

o Implement best practices and innovative solutions to improve client service and

operational workflows.

Office Administration:

o Oversee the procurement of office supplies and ensure an organized and well-

stocked office environment.

o Coordinate facility and maintenance issues, ensuring compliance with company

policies and procedures.

Cross-Training and Team Support:

o Participate in cross-training and assist with other operational functions as

required.

o Perform other duties and responsibilities as assigned.

Qualifications:

 Bachelor’s degree in Business Administration, Finance, or a related field.

 Ability to obtain Series 7 and Series 66 licenses within year one of employment

 Interest in obtaining the CFP certification for longer term career advancement

 Strong understanding of investment concepts, financial markets, and products.

 Excellent organizational and time management abilities with the capacity to manage

multiple tasks and deadlines in a fast-paced environment.

 Exceptional interpersonal skills with the ability to communicate effectively at all

organizational levels, both orally and in writing.

 Proficient in Microsoft Office Suite and office management software.

 Strong leadership, problem-solving, and decision-making skills.

 High attention to detail and ability to multitask effectively.