What are the responsibilities and job description for the Customer Support Coordinator - TalentZok position at TalentZok?
Customer Support Coordinator- TalentZok OVERVIEW Are you looking for a new career opportunity with an exciting company?! Then we've got the right team for you! In this role, you're responsible for the duties listed below. Immediate opening for a Customer Support Coordinator in Lake Forest, CA who possesses : -Associates Degree or higher-Proficiency in Excel-Organization and analytical skills, must be detail oriented-At least 1 year of relevant experience preferred Email resumes to tness@ or call 858.258.6501. FULL DESCRIPTION : The selected candidate will be responsible for : -Receive and handle inquiries, purchase orders and claims from customers.-Create and send open orders reports to customers.-Maintains and manages relationships with new and existing clients to provide them with products and services that fit client's needs.-Process orders from customers for full container loads and warehouse releases.-Place orders to factory for batteries, labels, and all other material.-Assist Sales Managers for inquiries on pricing, inventory, availability, and other client related requests.-Coordinate with customer to create, update, and revise artwork per customer specifications.-Coordinate with warehouse and quality control departments to process orders.-Process defective order claims, returns, and credits.-Assigns goals to be met at specific time intervals.-Manages day-to-day client communications and relationships.-Resolves customer concerns.-Performs other duties as assigned or requested.-
- The Company reserves the right to add or change duties at any time. The selected candidate will also possess : -Minimum Education : Associate's Degree is required.-Minimum Experience : One (1) years of related experience preferred.-Must possess effective time-management skills.-Must be self-motivated and able to take initiative.-Must be comfortable working in a fast-paced, demanding environment.-Must possess the knowledge of principles and processes for providing customer and personal services.-Must possess basic knowledge of the language and terminologies used in this occupation.-Must possess excellent written and verbal communication skills.-Must possess excellent interpersonal skills. Salary Range : $22-$26 / hrFor immediate and confidential consideration, please email your resume to tness@ or call 858.258.6501. More information can be found at
Salary : $22 - $26
