What are the responsibilities and job description for the Medical Scheduler position at TalkBack Pediatric Therapy?
Join Our Team as a Pediatric Patient Scheduler at TalkBack Pediatric Therapy!
At TalkBack Pediatric Therapy we are a dedicated pediatric therapy practice committed to providing high-quality care for children with developmental, speech, occupational, and physical therapy needs. Our compassionate team works closely with families to support each child’s unique journey.
Job Description
We are seeking a detail-oriented and compassionate Pediatric Patient Scheduler to join our team. In this role, you will be responsible for scheduling patient appointments, verifying insurance coverage, and ensuring a seamless experience for families in our care. You will work closely with parents, caregivers, and providers to coordinate visits, answer inquiries, and maintain accurate patient records.
Key Responsibilities:
- Schedule and manage patient appointments while optimizing therapist availability.
- Communicate appointment confirmations, cancellations, and rescheduling requests with families and therapists.
- Verify insurance authorizations and ensure compliance with therapy plan approvals.
- Maintain accurate records of patient scheduling and attendance.
- Provide excellent customer service and address scheduling-related inquiries.
- Coordinate with therapists to accommodate urgent scheduling needs.
- Utilize scheduling software and electronic medical records (EMR) systems.
- Assist with administrative duties as needed.
Qualifications:
- Prior experience in medical scheduling or healthcare is preferred
- Strong organizational and multitasking skills
- Excellent communication and customer service abilities
- Familiarity with electronic medical records (EMR) systems is a plus
- Ability to work in a fast-paced environment and maintain confidentiality
Benefits:
- Medical, Dental, and Vision Insurance
- Paid Time Off (PTO)
- Paid Holidays
- 401(k) with Employer Contribution
Why TalkBack Pediatric Therapy?
We believe in making a difference together. Join a team where your work matters and you have the opportunity to make a meaningful impact on children's lives!
Job Type: Full-time
Pay: $38,000.00 - $48,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Pediatrics
Schedule:
- Monday to Friday
Ability to Commute:
- Johnson City, TN 37604 (Required)
Ability to Relocate:
- Johnson City, TN 37604: Relocate before starting work (Preferred)
Work Location: In person
Salary : $38,000 - $48,000