What are the responsibilities and job description for the EHR Support Analyst position at Talkiatry Management Services, LLC?
A company is looking for an EHR Support Analyst to provide user support for the EHR application and related systems.Key ResponsibilitiesProvide first through third level EHR related customer support via various communication channelsTimely report issues, requests, and incidents while assisting with provider account provisioning and schedule changesDocument and analyze reported issues, maintaining data quality of patient records and supporting comprehensive testing of updatesRequired QualificationsBachelor's Degree in Health Information Systems, Business, or a related domain preferred3 years' experience in a related field preferredProficiency in eClinicalWorks support strongly preferredUnderstanding of SDLC and IT governance methodologies strongly preferredKnowledge of HIPAA and relevant certifications preferred
