Manager, Insights and Analytics

Talkiatry’s mission is to transform psychiatry with accessible, human, and responsible care.

We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.

60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.

About the role:

We are seeking a Manager of Analytics and Insights to aid in the development of our Clinical Analytics program, which has the potential to transform the way we serve our clinicians and patients.

In this role, you will build on our existing data infrastructure and established data warehouse to develop true business intelligence for our Therapy Operators and Clinical leaders in the marketplace. Those marketplace leaders will depend on you to upgrade our operational performance reporting, launch the next iteration of our clinician balanced scorecards, and spin up tools and ad hoc analyses to help everyone work at the top of their potential. In addition, our Clinical Quality leaders will seek your advice on policy setting and prioritization and our Product leaders will leverage the work of you and your team to map out selection and timing of workflow automation priorities.

You will:

• Work with Therapy Operational and Clinical leaders as well as Data and Strategic Finance to support the operation by leveraging data to drive performance management
• Develop, analyze and summarize actionable insights on various operational, financial and clinical quality metrics. Identify trends and areas of opportunity to drive improvement.
• Develop and iterate on the therapist scorecards, dashboards and new metrics to drive performance improvement conversations.
• Serve as a liaison to our therapy leadership team and use these metrics to make real-time decisions and monitor and measure the impact of those decisions
• Collaborate with our Informatics, Engineering, and Data Product team to flow data into and out of our enterprise data warehouse

You have:

• A minimum of 3-5 years of experience with developing solutions using advanced data visualization tools and languages, including R, SAS, SQL, Python, Excel, Tableau, MicroStrategy, or PowerBI
• Expertise in transforming large datasets into insights, folding in business context even when it’s unfamiliar to you at first
• Ability to convey the usefulness of reports and analysis to internal and external stakeholders who are unfamiliar with data and analytics
• Understanding of industry trends in emerging technology and analytics
• Preferred experience in healthcare data, including clinical quality measures

Why Talkiatry:

• Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care
• Collaborative environment: be part of building something from the ground up at a fast-paced startup
• Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
• Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands
• It all comes back to care: we’re a mental health company, and we put our team’s well-being first
• Compensation range for this position is an annual salary of $120,000 - $140,000, plus up to 10% bonus depending on experience; actual compensation will be dependent upon the specific role, location, as well as the individual’s qualifications, experience, skills and certifications.

Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work.

At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.

We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.