What are the responsibilities and job description for the Front Desk Host position at Talkify Two?
Are you a people-person with a passion for delivering exceptional service? Do you thrive in fast-paced, customer-focused environments where no two days are the same? If you’re looking for an exciting opportunity to develop your skills, grow your career, and be the face of a dynamic organization, we want to hear from you!
About Us
We are a leading customer-focused company in Chicago, dedicated to providing outstanding service and creating memorable experiences for every guest. Our team is built on hospitality, professionalism, and enthusiasm, and we believe in fostering a supportive and energetic work environment where employees can develop personally and professionally.
Role Overview
As a Front Desk Host, you will be the first point of contact for our guests, setting the tone for their experience. Your role will be key in creating a welcoming atmosphere, assisting guests with inquiries, and ensuring smooth daily operations. Whether greeting visitors, handling reservations, or providing personalized recommendations, you’ll play an integral role in delivering an outstanding customer experience.
What You’ll Do
- Be the Face of Our Company: Greet guests with a warm and welcoming attitude, ensuring they feel valued from the moment they walk in.
- Provide Top-Notch Customer Service: Assist guests with check-ins, reservations, and inquiries while maintaining a positive and professional demeanor.
- Problem-Solving Pro: Handle guest concerns and resolve issues efficiently to ensure a seamless experience.
- Multitasking Master: Juggle phone calls, emails, and in-person interactions while keeping the front desk organized and running smoothly.
- Product & Service Knowledge: Stay informed about company offerings, promotions, and local attractions to provide personalized recommendations.
- Team Collaboration: Work closely with internal teams to coordinate guest services, maintain accurate records, and ensure smooth daily operations.
What We’re Looking For
- Excellent Communication Skills: You know how to engage with guests and make them feel welcome, whether in person, over the phone, or via email.
- Customer-Focused Mindset: A passion for hospitality and a natural ability to create positive guest experiences.
- Organized & Detail-Oriented: You can manage multiple tasks at once while ensuring accuracy in all guest interactions.
- Problem Solver: Quick on your feet, able to anticipate needs, handle concerns, and find effective solutions.
- Energetic & Adaptable: You thrive in a fast-paced environment and enjoy the variety that each day brings.
- Tech-Savvy: Comfortable using reservation systems, scheduling tools, and general office software.
Why Join Us?
- No Experience Needed – Full Training Provided: We’ll equip you with everything you need to succeed!
- Career Development & Growth Opportunities: Gain valuable customer service, sales, and hospitality skills with opportunities for advancement.
- Supportive & Fun Work Environment: Be part of a dynamic, team-oriented culture where your contributions are valued.
- Competitive Pay & Benefits: Enjoy a rewarding compensation package with additional perks.
- Flexible Scheduling & Work-Life Balance: We understand the importance of flexibility and offer shifts to accommodate different lifestyles.
Ready to Start Your Journey?
If you’re excited to be the friendly face that welcomes guests, provide top-tier service, and build a long-term career in hospitality, we’d love to meet you! Apply today to join our Chicago team as a Front Desk Host and take the first step toward an exciting and fulfilling career.
Job Types: Full-time, Part-time
Pay: $17.00 - $25.00 per hour
Benefits:
- 401(k)
- Flexible schedule
- Health insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $17 - $25
