Server

Tall John’s, a neighborhood tavern in Montford is hiring a Server. This is a full-time, hourly position with comprehensive benefits (medical, life, paid time off, staff meal, discounts). Tall John’s is located in the Montford neighborhood in Asheville, NC.

The Server reports directly to the Front of House Management

JOB OVERVIEW

The Server is kind, genuine, and composed. They are an effective and efficient communicator and a consistent, knowledgeable member of the service team. They uphold standards of service and advance the goals set forth by the management team.

PRIMARY RESPONSIBILITIES

• Model and encourage best practices: earnestness, kindness, dedication, thoroughness, efficiency, humility, enthusiasm, curiosity, proficiency.
• Communicate clearly, earnestly, and appropriately.
• Create and maintain a welcoming and warm environment for every guest, always.
• Uphold the specific policies and standards as established by the management team.
• Understand and anticipate the needs of guests, kindly and confidently accommodating those needs.
• Maintain a working knowledge of the menu, the restaurant, preparation methods, etc. Exhibit curiosity and openness with regards to growing this knowledge.
• Understand that all guests fall under the collective purview of the service team, and that “your” individual guests are no more or less important than others.
• Adhere to policies regarding responsible alcohol service.
• Maintain efficient and correct handling of sales transactions.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Must be able to move and/or handle equipment, product, etc. weighing up to 30 pounds.
• Must be able to stand for up to 8 hours a shift.

SCHEDULE

28 - 34 hours per week. Generally 4-5 days per week.

EVALUATION

• Quarterly check-in with Assistant Manager.
• Annual performance and salary review with FOH Management
• Feedback from team members, FOH Management & Executive Chef.

COMPENSATION

• $2.50 hourly rate tips.
• Annual salary reviews with opportunities for discretionary bonuses

BENEFITS

• Comprehensive Medical Benefits, including enrollment in Direct Primary Care (through Integrative Family Medicine here in Asheville), Medical Cost Sharing (through Sedera), Dental, and Vision. Mental health care is a work in progress. Available after 60 days of employment.
• Life insurance. Available after 60 days of employment.
• PTO. Available after 60 days of employment.
• Daily staff meal.
• Discounts on food and merchandise.

Job Types: Full-time, Part-time

Pay: $28.00 - $45.00 per hour

Expected hours: 28 – 32 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Restaurant type:

• Bar
• Casual dining restaurant
• Fine dining restaurant

Shift:

• Day shift
• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $28 - $45