E-Learing Specialist/Clerk

JOB DESCRIPTION

POSITION TITLE: E-Learning Specialist/Clerk

Child Care Central

WORKING HOURS: Varies from8:00 A.M. – 4:30 P.M.

Some evenings and Saturdays

Monday – Friday

SPECIFIC RESPONSIBILITIES:
Training * Accountable to Program Director.

• Greets, screens, and assists visitors in Resource Room with equipment and resources in a friendly and courteous manner.
• Compiles 200-300 quarterly activity packs to give providers and puts together literature packs monthly to be given out at each training session.
• Completes any provider requested die-cut list and mail out to them in a timely manner.
• Greets and assists providers online in a friendly and courteous manner.
• Helps to facilitate online classes through the E-Learning Train when necessary.
• Input data information for online learners.
• Proficient knowledge of the computer. (Microsoft Office, Excel, Power Point, etc.)
• Articulates online learning to meet the changing needs of providers under supervision of Quality Program Director.

Reports and Documentation * Maintains log of training participation and provides certificate of completion at the end of online training course.

• Responsible for utilizing evaluation tool after every training effort.
• Compile’s training report for Quality Program Director.
• Keeps mileage log for all business travel in personal automobile.

Communication * Disseminates all public information materials with approval of Program Director as directed.

• Presents information in a clear and concise manner.
• Tone of voice and delivery method of communication is not condescending.
• Make copies and prepare bulk mailings, etc. as needed.
• Links unlicensed providers interested in becoming licensed with appropriate Department of Human Resources licensing staff.
• Receive, screen, and log providers’ telephone calls to appropriate staff.

General * Assumes any and all other duties, as they become necessary for the efficient operation of the agency as assigned by the Quality Program Director.

• Ensures that there shall be no discrimination against any applicant for or recipient of aid, benefits, or services on the basis of color, religion, sex, age, or national origin.
• Demonstrate a positive, professional attitude and image within the local community; is always courteous and helpful to providers and staff members.
• Performs other and all job-related duties as required or assigned by supervisor.
• Follows the Code of Conduct from TCR Employee Manuel.
• Takes appropriate action by reporting to Quality Program Director any problems or concerns.

EDUCATIONAL AND EXPERIENCE REQUIREMENTS:

• Demonstrated ability to work independently and determine priorities to accomplish tasks.
• AA degree in Child Development. Preferred: BA/BS degree in Child Development/Early Childhood Education.

EXPERIENCE REQUIREMENTS:

• Excellent organizational and time management skills.
• The capacity to prioritize tasks and work under pressure.
• The ability to work on own initiative.
• Strong oral and written communication skills.
• Flexibility and adaptability to changing workloads.
• Must demonstrate patience and the ability to work with people of varying skills and abilities.
• Knowledgeable of adult training techniques and methods of delivery.
• Must agree to abide by TCR Policy and Procedures manual.
• Must maintain confidentiality of information regarding children and families.
• Must clear State Child Abuse/Neglect registry check and criminal background check. Willingness to work evenings and Saturdays as needed.
• Must have current driver’s license and proof of current automobile liability insurance of vehicle used in the performance of job.
• Must be able to lift up to 40 lbs., bend & stoop to perform job duties.

Job Type: Full-time

Pay: $31,000.00 - $42,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Associate (Required)

Experience:

• Child Development: 1 year (Preferred)

Ability to Relocate:

• Talladega, AL 35160: Relocate before starting work (Required)

Work Location: In person

Salary : $31,000 - $42,000