Director of Advancement Service

Position Summary:

The Advancement Services Coordinator plays a key role in the Office of Institutional Advancement at Talladega College by managing the day-to-day operations related to database management, donor relations, gift processing, reporting, and other related systems. This position supports the Senior Director of Advancement Services by ensuring the accuracy and integrity of data, executing daily tasks, and assisting in the continuous improvement of advancement processes. The Advancement Services Coordinator will work closely with other members of the Institutional Advancement team to support the College’s engagement and philanthropic goals.

Key Responsibilities:

Database Management & Data Integrity

• Maintain and update the advancement database, ensuring data accuracy and integrity for alumni, donors, and other constituents
• Regularly audit and clean data to improve accuracy, including updating contact information and interrelationships of data
• Assist in training advancement staff on data policies, processes, and use of the advancement database
• Support prospect development by tracking and reporting on potential donors and their engagement with the College

Gift Processing & Reporting

• Oversee the day-to-day processing of gifts, including data entry, acknowledgment, and reporting
• Prepare and reconcile daily gift reports for the Business/Finance Office and other stakeholders
• Assist in the preparation of reports for various departments, including monthly fundraising reports and quarterly reports to the Board of Trustees

Donor Relations & Stewardship

• Ensure timely and accurate acknowledgment of gifts, including the creation and updating of online giving pages
• Support donor stewardship efforts by generating lists, mailing labels, and merged letters as needed
• Assist with the management of alumni counts and biographic statistics, ensuring adherence to industry standards

Operational Support

• Provide support in managing the budget for the Office of Institutional Advancement
• Assist in the development and implementation of short-term and long-term goals related to data management, gift processing, and stewardship
• Contribute to the maintenance and updating of manuals related to business and procedural operations within the Office of Institutional Advancement

Technology & Systems

• Assist in the administration of advancement software tools, including but not limited to: Raiser’s Edge/NXT, Alumni Finder, Import Omatic, MailChimp, and Marketing Cloud
• Support the exploration and adoption of new technologies to enhance the effectiveness of the advancement operations

Collaboration & Communication

• Work closely with internal and external stakeholders to support the College’s engagement and fundraising efforts
• Maintain a positive and professional customer service attitude in all interactions
• Effectively manage multiple tasks and projects, ensuring timely completion while maintaining attention to detail

Other Duties

• Perform other related duties as assigned by the Senior Director of Advancement Services

Qualifications:

Required:

• Bachelor’s degree or equivalent experience
• At least 1-3 years of experience in a higher education setting or relevant professional experience
• Proficiency in database management and software applications, including MS Word, PowerPoint, Excel, and email systems
• Strong organizational, communication, and interpersonal skills
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Experience with data analysis and report generation
• Ability to maintain confidentiality and handle sensitive information with discretion

• Experience in a fundraising environment, preferably within higher education
• Familiarity with CRM fundraising/marketing software
• Advanced skills in Excel, including the use of Pivot Tables and Formulas
• Knowledge of HBCU environments and fundraising practices

Review of candidates will begin immediately. Qualified candidates should forward a letter of interest, résumé, transcript and three (3) professional references to Human Resource Office, Talladega College, 627 W. Battle Street, Talladega , AL 35160 orhr@talladega.edu.

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