What are the responsibilities and job description for the Referral Coordinator position at Tallahassee Orthopedic and Sports Physical Therapy?
Tallahassee Orthepedic & Sports Physical Therapy, a member of the Confluent Health family, is looking for a Full Time Referral Coordinator to join our team!
At Tallahassee Orthepedic & Sports Physical Therapy you’ll find an amazing culture because we want our employees to love coming to work and do what they love- helping our patients get back to their everyday lives. We provide you with a fun, family-like environment, support, career growth opportunities and unmatched resources to do amazing work. Come where you can flourish!
This opportunity is ideal for an individual with a customer-first philosophy that WOWS them EVERY TIME! If this sounds like you, and you have a friendly personality, a desire to work with the public, and a willingness to treat all patients with the utmost kindness and consideration, even in the most trying of situations, then please apply today!
Our Full-Time Employees Enjoy these Amazing Benefits:
- Employee-centric work culture from the top, down!
- Medical, dental, vision, LTD insurances
- Generous PTO
- 401(k) Employer Matching
- Free life insurances
- Parental Perks
- And more!
Responsibilities
- Coordinating incoming referrals
- Pleasantly answer phones and/or direct patients and others to the appropriate area or person.
- Accurately register patients and create patient accounts within an Electronic Medical Records (EMR) system.
- Efficiently schedule patient appointments for both new and existing patients.
- Interaction with physicians offices on the phone
- Coordinating with various staff to ensure patient/customer requests are handled appropriately and timely.
- Demonstrate amazing Customer Service and maintain HIPAA Compliance.
Qualifications
- Previous experience in healthcare office setting, a plus.
- Working knowledge of insurance benefits, deductibles, co-payments related to the delivery of medical care, a plus.
- Must be outgoing, self-motivated, and driven to succeed. Great at follow up and follow through.
- Excellent multi-tasker in a fast-paced environment.
- Excellent interpersonal and communication skills, including phone presence and in writing.
- Excellent organizational skills and experience.
- AmaZing! customer service ethic and high expectations for quality.
- Proficient using the latest versions of Outlook, Microsoft Word, Excel, and general office equipment.
- Quick to pick up on new technology and eager to learn and grow with this position.
- Ability to relate to the public regardless of ethnic, religious, and socioeconomic status
AmaZing! Referral Coordinators Apply Today!