What are the responsibilities and job description for the OPS K-12 Scholarship Programs Customer Service Representative position at Tallahassee State College?
Join Our Team at Tallahassee State College
OPS K-12 Scholarship Programs Customer Service Representative Opportunity
Are you a passionate and experienced individual seeking an exciting opportunity to make a significant impact in the business sector? Do you thrive in a collaborative and innovative environment where team success is the driving force? Tallahassee State College is thrilled to announce a grant-funded opening for the position of OPS K-12 Scholarship Programs Customer Service Representative with McKay Scholarship – Florida Department of Education. We are looking for someone who shares our commitment to fostering a vibrant workplace community.
What You’ll Do
As an OPS K-12 Scholarship Programs Customer Service Representative, you’ll be responsible for executing the following functions:
As an OPS K-12 Scholarship Programs Customer Service Representative, you’ll be responsible for executing the following functions:
- The individual selected for this position will be a member of a call center team. The hotline is answered 8 hours per day, five days per week, and the person in this position will be an additional Customer Service Representative (CSR) to help answer calls.
- CSRs answer calls from the School Choice Information Hotline for the Office of Independent Education and Parental Choice and provide accurate and detailed information regarding K-12 scholarship programs and other school choice programs in the office.
- Customer Service Representatives are required to know the statutes that regulate the K-12 scholarship programs and to interpret the language so that participants can understand and comply with the law.
- This is a great opportunity for someone who is capable of clear communication with others in a courteous and professional manner. Ideal for students, retirees, and others seeking part-time employment.
- (Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.)
Who We’re Looking For
We’re seeking a candidate who brings not only technical expertise but also a passion for education and student success. Our ideal candidate will have:
We’re seeking a candidate who brings not only technical expertise but also a passion for education and student success. Our ideal candidate will have:
- At least two years of work experience.
Bonus points if you have:
- Fluent in Spanish, Creole.
- A love for keeping up with current events.
What We Offer
We offer more than just a competitive salary of $15.75 - $16.75 hourly. When you join the team at TSC, you’ll also enjoy:
We offer more than just a competitive salary of $15.75 - $16.75 hourly. When you join the team at TSC, you’ll also enjoy:
-
The BENCOR FICA Alternative Planas an important retirement benefit for all part-time, seasonal and temporary employees.
- Opportunities for professional development.
- Free access to TSC athletics, fine arts, and performing arts events.
- Health and Wellness Resources
- Free parking and employee discounts
- Employee Assistance Program
A Little About Us
Established in 1966, Tallahassee State College is dedicated to providing high-quality educational opportunities for students from Leon, Gadsden, and Wakulla counties, as well as from throughout the state, nation, and abroad. TSC offers a wide range of academic and workforce training programs, including associate degrees, bachelor’s degrees, and in-demand certifications. Consistently ranked as one of the top colleges in the nation, our vision is to be recognized as your College of Choice.
Salary : $16 - $17
