What are the responsibilities and job description for the Customs Brokerage Agent position at Talmo & Associates?
The Entry Writer is responsible for the correct and timely creation and transmission of CBP entries of key accounts. The Entry Writer serves as a customer advocate and must possess strong customer service skills. Location: Cranford, NJ
Pay: $65kJob Type: Full-time
Schedule: Monday-Friday; 8:00am-5:00pm
- Manage assigned accounts
- Possesses strong knowledge and understanding of Partner Government Agency
- Strong understanding of FDA, USDA, AMS, NOP, etc.
- Follow SOPs for each customer on the correct method and data required for preparing an entry.
- Assist in classifying products according to the HTSUSA
- Receive and review documentation, to input and transmit data for CBP release of shipments.
- Provide guidance to improve customer satisfaction
- Manage customs issues, such as holds and exams
- Handle entry cancellations; IT/TE/IE moves as needed
- Handling carnets and TIB entries
- Identify and resolve issues that may result in delayed cargo release or final delivery
- Report all issues to customers and management affecting timely clearance and delivery in a timely manner.
- Report problem resolutions to management in a timely manner including suggestions for problem avoidance in the future.
- Communicate in writing or verbally with customers and management all issues affecting specific urgent shipments.
- Track and trace shipments and coordinate with airlines, steamship lines, freight forwarders and CFS on the availability of imported shipments.
- Arrange with trucking companies the pick-up and delivery of freight solutions to simplify and expedite cargo flow.
- Provide advisory classification, FTA qualification, PGA requirements to Business Partners
- Assist and Engineer client solutions
- Promote additional business opportunities for the Company
- Other duties as required
REQUIRED:
- Progressive high-level operational experience (Min. 5 years – 7 years)
- Prior experience working at a CHB with FDA and PGAs experience
- Experience in interacting with high-level clients
- College level communication skills
- Reliable and communicates clearly
- Microsoft Office Suite intermediate knowledge
- Must have experience using CargoWise
- Knowledge of regulations (19CFR) and HTS
- Excellent verbal and written communication skills
- Fluent in English
- Pass background check
Job Type: Full-time
Pay: Up to $65,000.00 per year
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $65,000
