What are the responsibilities and job description for the Business Analyst- IT Asset Management (ITAM) position at TalTeam?
TheclientisseekingaBusinessAnalystwith7 yearsofexperienceinrequirementsgathering,processmapping,andtechnicaldocumentation,specializinginITAssetManagement(ITAM)orrelatedITinfrastructure / applications,includingapplicationlifecycleandcertifications.TheidealcandidatewillhaveproficiencyintoolslikeAzureDevOps,Jira,Confluence,ServiceNow,MSExcel(PivotTables),Visio,andSharePoint,alongwithstrongknowledgeofAgilemethodologiesandexperienceiniterativedevelopmentenvironments.CertificationssuchasITIL,CCBA,orCBAParehighlypreferred,andthecandidateshouldbeskilledindefiningprocesses,analytics,andKeyPerformanceIndicators(KPIs)todriveimprovements.Therolerequiresexperienceinglobaloperations,workingwithcross-functional,distributedteams,andexcellentcommunicationandcollaborationskillstoactasaliaisonbetweenITAMteamsandbusinessstakeholders.Thecandidatemustbehighlyorganized,detail-oriented,andcapableofmanagingmultipleprojectssimultaneouslyinafast-pacedenvironment,withaproactive,analyticalmindsetandapassionforprocessimprovementanddeliveringresults.
ITAssetManagementBusinessAnalystResponsibilities :
- Facilitateworkshopsandmeetingswithbusinesspartnerstoelicitrequirementsanddriveconsensus
- Translatebusinessneedsintoprioritized,clear,actionable,andtestablerequirementswithtraceabilityandalignmenttobusinessgoals
- Conductinterviewstocreateandmodifyprocessandproceduredocumentation,includingprocessflowdiagrams
- Supportbusinessprocessimprovementbyevaluatingcurrentpractices,identifyingprocessimprovementopportunities,andestablishingapprovedmodifications
- Assistwiththecreationofcontrolevidence
- MaintainTeams,Confluence,andSharePointsiteswithkeydocumentation
- Analyzedata,andidentifygapsandremediationsteps
- Assistwithpreparingpresentationsforprojectengagements
- ActasaliaisonbetweenITAMteamsandprojectteams
- SupportteamprojectactivitiesinAzureDevOps
- Createandmaintainuserstoriesandacceptancecriteria
- Maintainteamtrackerforweeklyactivities
- CommunicateeffectivelywithbusinessandITstakeholderstoensureasharedunderstanding
RequiredQualificationsandSkills :
RequiredSoftSkills :
RequiredEducation :
PreferredCertification :