Credit & Collections Administrator

Strong customer and business partner engagement skills
Strong understanding of strategic account management plus escalated dispute management for most complex issues
Trusted advisor to key C&C stakeholders including C&C management team / individual contributors, business partners and customers
Strong Analyst engagement skills
Strong verbal and written communication
Strong interpersonal, influencing and negotiating skills
Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business & industry trends
Ability to maintain an objective financial perspective and understand the broader implications to the Company and customer
Ability to identify root causes of issues preventing the timely collection of the accounts receivable and initiate and/or recommend solutions internally and with customers
Strong working knowledge in commercial collections
Strong knowledge of process flows and understanding of systems
Strong working knowledge of contracts as it relates to the management of collection
Strong understanding of bankruptcies and other forms of business failures
Strong working knowledge in commercial collection
Strong understanding of the Customer-to-Cash process of key client business models
Strong knowledge of bankruptcy and insolvencies
Strong knowledge of forms of security instruments
Strong understanding of how the team supports Finance, Sales, Operations, Accounting and the customer

Basic Qualifications:
Strong working knowledge of contracts as it relates to the management of collections and dispute management
Strong understanding of the customer & industry and how collections contributes to the achievement of client business objectives
Strong leadership, influencing & Analyst engagement skills
Strong ability to influence business decisions and outcomes with internal and external leadership
Strong ability to lead Customer-to-Cash process improvement projects