What are the responsibilities and job description for the Food Server - DC Cafe position at Tamarack Casino?
The DC Cafe is the heart of Tamarack Casino! Open daily from 7am-close, our restaurant features indulgent breakfast, lunch and dinner offerings in a comfortable atmosphere.
JOB SUMMARY
The Food Server is responsible for maintaining high standards of the operation in quality and service to maximize profits and create a positive guest experience. The Server is a salesperson with expert menu and company knowledge who offers suggestions and answers questions to ensure guest satisfaction.
All employees are expected to conduct themselves in a manner which demonstrates friendliness, initiative, professionalism, personal awareness and integrity while exercising confidentiality in the appropriate areas of their performance.
RESPONSIBILITIES
- Greet guests, share menu knowledge, accurately take food/beverage orders, place orders and deliver all requested items to guests
- Promote positive guest relations by projecting a courteous, helpful attitude and assisting guests throughout their visit
- Present food and beverage items ordered while ensuring quality and consistency
- Enter all orders into POS system with accuracy
- Clear table of used items and dishes in a timely manner
- Provide accurate check to guest and ensure payment is made
- Perform assigned duties to stock station with proper supply levels needed for the shift and closing side work to ensure a clean and safe station.
- Assume responsibility for assigned section including cleanliness and organization
- Maintain open communication as a liaison with the FOH and BOH, and other departments to ensure efficient guest service
- Regularly provide information to Supervisor/Manager and Chef regarding guest reactions, comments, or problems that may arise and any safety/appearance concerns throughout the casino to ensure a quality and safe environment
- Perform other duties as assigned.
QUALIFICATIONS
- Must be at least 21 years of age
- Previous restaurant service experience required
- Maintain working knowledge of a service POS system
- Ability to promote and sell
- Excellent people skills and ability to courteously and efficiently interact with fellow employees, management and guests to ensure a positive experience
- Must pay attention to detail including cleanliness and safety
- Ability to communicate effectively in English and listen attentively
- Must follow verbal and written directions, policies, and procedures
- Ability to lift, handle and carry (e.g. trays and equipment) a minimum of 25 pounds on a frequent basis
- Ability to bend, stand, walk and exert well-paced mobility during entire shift
- Must be available to work weekends and holidays
CERTIFICATES AND LICENSES
- Alcohol Awareness Training required
EMPLOYEE PERKS
We are a family owned company and a local's favorite with a strong reputation for giving back to our community and employees!
- Holiday pay
- Competitive wages
- Free meal each shift
- Paid breaks and meal period
- Flexible scheduling
- Referral incentives
- Recognition programs and appreciation celebrations
- Exclusive discounts
- Friendly and dependable team
- Encouraged growth through skill building and opportunities for career development
- Free Employee Assistance Program (EAP)
- 401(k) plan
- Comprehensive benefits package for full-time employees including Medical, Dental, Vision, Short Term Disability, Life and Flexible Spending Account
Job Type: Part-time
Pay: $12.00 per hour
Expected hours: 12 – 20 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Food provided
- Paid time off
- Referral program
Shift:
- Evening shift
Application Question(s):
- We reward our employees for their referrals! Were you referred by a current Tamarack or GPEG employee? If so, please list their full name.
- This position involves alcoholic beverage service. If hired, can you furnish proof you are at least 21 years of age?
- Are you available to work swing shift 3pm-close (approximately 10pm) 2-3 days per week?
Experience:
- High Volume Restaurant: 2 years (Required)
- Serving: 2 years (Required)
Shift availability:
- Night Shift (Required)
Ability to Commute:
- Reno, NV 89511 (Required)
Work Location: In person
Salary : $12