What are the responsibilities and job description for the Ophthalmic Assistant | Ophthalmology | Full-Time position at Tamarack Health Ashland Medical Center?
About the Job:
Ophthalmic Assistant: Provides direct and indirect patient care under the direction and supervision of an Ophthalmologist or Optometrist. Dilate patients’ eyes if needed, gather personal health information, and do some basic testing to prepare the patient for their visit with their provider. May have additional job duties as needed. Understands and supports MMC Mission, Vision and Values, the principles and activities of True North, and organizational goals.
Job Duties:
- Ensure all exam rooms are stocked and prepared at the opening and closing of each day.
- Prepares patient medical records for each visit as well as referrals.
- Enters and verifies data in the computer system.
- Orders supplies as needed. Maintains supplies in a neat and orderly environment.
- Interacts professionally with patient/family.
- Basic testing including (but not limited to) the following: Humphry Visual Field, OCT, BAT, IOP, Lenstar, IOL Master.
- Is responsible for counting/maintaining/documenting use of all injectible drugs.
- Enroll patients in financial assistance programs for injectible drugs, ex: Eylea4u, Beovu
- Answers telephone/patient call system in a polite manner. Communicates information to the appropriate personnel/family.
- Handles prescription refills
- Schedules patients for additional outside testing such as CT scan or lab work
- Provides care appropriate to condition, age and ability, the psychosocial and physical needs of patient, including adult, pediatric, geriatric and the general patient population within the Opthalmic Assistant’s scope of practice and hospital policy.
- Rooms patients to do their health history intake and directs them on the next steps of their visit.
- Maintains equipment, utility areas and support areas in a clean and neat environment.
- Reports patient complaint of pain or vision changes to the Ophthalmologist or Optometrist.
- Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.
- Communicates appropriately and clearly to staff members, medical staff, and providers.
- Maintains a good working relationship within the department and with other departments.
- Documentation meets current standards and policies
- Treats patient and families with respect and dignity.
- Demonstrates the ability to be flexible & organized. Is able to function under stressful situations.
- Manages and operates equipment safely and correctly. Uses proper body mechanics
- Orients new employees when necessary.
Requirements:
- Certified Ophthalmic Assistants will be registered with JCAHPO
- Medical secretary training of one-year equivalent experience, preferably in a healthcare setting, is desirable. Requires strong knowledge of medical terminology.
- Must possess basis computer knowledge and use of hospital software to function within assigned role.
- Must be proficient within three months of entry into the position
- Must have legible penmanship.
- Must be able to spell accurately.
- Must be able to follow orders precisely and keep accurate records.
- Must be able to speak the English language and write in an understandable manner.
- Must be competent to serve specific patient populations served.
- Supports and implements Equal Employment Opportunity and Affirmative Action initiatives with area of responsibility.
Licensure/Certification
- COA (Certified Ophthalmic Assistant) is desirable upon hire.
- Must register for exam within 1 year & be certified within 2nd anniversary of hire.
Benefits and Salary:
Commensurate with position and experience. Comprehensive benefits package to include: medical, HSA, dental, 403(b) with employer match of 5%, life insurance, long-term disability, PTO, sick time, EAP, wellness benefits, etc.
About Us:
As an independent hospital, we live our mission to improve the health and wellbeing of the people of our region. To improve access to care, we have expanded our local specialty and primary care services in our communities. Not far from Duluth, MN, our campus resides in the beautiful north woods of Wisconsin where you can balance work and home life on our beautiful lakes and trails by partaking in personal interests such as biking, cross-country skiing, hiking, fishing, water sports, ATVing, snowmobiling, and much more.
