What are the responsibilities and job description for the Receptionist | Behavioral Health position at Tamarack Health Ashland Medical Center?
About the Job:
The Behavioral Health Services Receptionist is responsible for answering the telephones, greeting patients/visitors, and relaying accurate messages to BHS staff. The BHS Receptionist requires excellent telephone technique, the ability to perform multiple office duties in an efficient and timely manner, coordinate an effective communication system, maintain a pleasant demeanor with clients, hospital and other professional staff, and demonstrate superior organizational skills.
Requirements:
- High school diploma or equivalent.
- Must be able to read, write, and speak the English language.
- The ability to use a micro-transcriber as well as accurately type fifty (50) words per minute utilizing word processing programs.
- Two years experience in a medical office setting working with confidential patient information/behavioral health information preferred.
- Must be able to work under supervision and independently, competently following orders professionally and confidentially.
- Must be able to work cooperatively and collaboratively with others.
- Must be able to communicate effectively with behavioral health clients and staff both verbally and in writing.
- Demonstrates legible penmanship.
- Demonstrates high standards of performance, pleasantness, and courtesy. Has professional appearance and demeanor.
- Demonstrates high quality telephone etiquette.
- Ability to use Windows based computer programs.
- Must be able to infrequently work irregular shifts and/or rotate shifts.
- Must be able to use independent problem solving techniques.
- Must be able to adjust to change and frequent interruptions; must be able to meet deadlines as required and to work in a fast-paced environment.
Benefits and Salary:
Comprehensive benefits package to include: 403(b) with employer match of 5%, Medical, HSA, Dental, PTO, Basic Life Insurance, Employee Assistance Program, etc.
About Us:
AMC is a regional medical center that serves patients from 7 counties in northwest Wisconsin and Gogebic County in Michigan. We have more than 70 full-time physicians and specialists on-staff and over 600 employees who are dedicated to providing quality care. Our charming city of Ashland, WI is located on the shores of Lake Superior near Bayfield and the 21 Apostle Islands, and boasts a strong community, historic charm, modern conveniences and abundant opportunities for outdoor recreation. Our passion and driving force is to see the people of our community live healthy, productive lives.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
